Copywriting and White Space – Making Readable Web Content

If you’re a company trying to build an online presence, you’ve certainly heard how important developing content is. Blog posts, buying guides and keyword landing pages are just a few examples…

Content not only helps you build rankings in the search engines, it also helps you build credibility for your brand and a loyal following. When people see you’re developing engaging, informative content, they’ll remember you as someone who’s willing to listen and take initiative to help customers better understand important points about what you’re offering.

Likewise, search engines will see how youre making strides to provide your audience with engaging, informative content, and reward your site accordingly.

While many strategies and techniques are specific to your business or industry, there are some general ideas you need to keep in mind when writing web copy – one of the most important, yet most overlooked, is white space.

What do you mean by “white space”?

whitespacequote_seoaWhite space can be defined as a break in copy. It has a couple of different purposes.

One, it helps the readers better comprehend what you’re trying to say. They can skim sub-headings, bulleted lists, and other elements designed to help communicate information in a clear and concise way.

The other purpose is to give the eyes a break – how many times have you encountered a page with just long-block paragraphs and immediately clicked the back button in frustration?

In our fast-paced, information-driven world, our senses are literally overloaded with all kinds of messages at all times of the day. We have to discriminate what’s deserving of our attention, and disregard the things our senses and minds tell us are not important.

We do this through scanning…

If your piece – be it a blog post, an article or a landing page – doesn’t provide an adequate break, it will seem dull and intimidating, no matter how well it’s actually written.

What do I need to do to ensure my site’s content has adequate white space?

We don’t want to imply that long paragraphs are bad – if you have a thought that requires a little extra explanation, by all means, take the extra space.

A few ways to boost white space include:

  • Limit paragraphs to 5-7 lines – if you have an extra-long paragraph, consider putting a one-sentence paragraph just below it to either make your final point, or a follow-up point.
  • Include sub-headings – to break up different concepts within your piece, use sub-headings. This allows the reader to scan your piece’s important points without having to read it word for word – your readers will thank you. Including keywords in headings and sub-headings are also beneficial from an SEO perspective.
  • Include a bulleted or numbered list if it makes sense – Another way to add “white-space” and make your piece scannable is by using bulleted or numbered lists. These help draw attention to important points and communicate information quickly. Be careful though – bulleted and numbered lists don’t always fit.

These are general points to consider when drafting content for your website. If you’re writing an e-book or more formal piece of content, you can have longer paragraphs for example. Also, you really won’t have much in the way of sub-headings with a press release (except in the beginning).

The important thing is to remember that you’re writing for real people, not search engine bots. You need to be mindful how you’re content will appear to a new visitor.

Is it easily digestible with a quick scan?

Is it easy on the eyes and not too “in your face” or intimidating?

Keeping these things in mind will help you develop exceptional content for your site. While there are many other things to consider, this is one of the fundamental tenets of writing for the web – and one of the key differences between print and online media.

 

Friday Trivia: Understanding Bounce Rates

Welcome to SEO Advantage’s Friday Trivia feature, where we discuss, dissect and comment on the internet and marketing, and how the two intertwine.

Ah, the dreaded bounce rate. It’s that unpleasant little number that lets you know that no matter how many visitors you get to your page, some just aren’t going to stick around to see the rest of your site. This can happen for a number of reasons, though, and not all of them are bad. Do you know the average bounce rate for web pages?

  1. 20%
  2. 40%
  3. 60%
  4. 80%

Answer: 40%

According to Google, Kissmetrics and just about every other source on the internet, the average bounce rate for a web page is about 40%. Whether that’s higher or lower than what you usually see, though, is less important than determining what that bounce rate means for that specific page.

When high bounce rates might not be so bad

Sometimes a high bounce rate might actually mean you’re doing something right. This is especially true of informational pages like knowledge centers, blog posts and even directory listings.

If you’re putting information out there on a page optimized for search with content that directly answers the question posed by the keyword phrases you’re targeting, then you’ve given visitors what they want. They search, come to the page, get the answer to their question and leave satisfied. This isn’t bad from a marketing standpoint, either, because the next time that visitor has a question or needs what your business offers related to that topic, chances are they’ll remember you.

In some cases, bounces might also indicate quality leads. If you host an offsite blog linking to your business home page and that blog has a high bounce rate, visitors may very well be bouncing right where you want them to go. Are you getting a lot of referrals to the main site from the blog? If so, then your blog is doing its job.

A high bounce rate may also be benign for a business website. If you’re observing web design best practices, your contact information is prominently displayed on every page of the site. Bounces in this case could indicate that visitors liked what they saw and took the next step.

In short, if your content is robust, high-quality and relevant to the keywords that are bringing in visitors, a high bounce rate is likely nothing to worry about, and possibly even a good sign.

When to worry about a high bounce rate

Reassurances aside, there are some situations where a high bounce rate really is a no good, very bad thing. The most common occurrence of this: the landing page. If you’ve created a page specifically to bring in visitors with the intention of having them purchase a product or sign up for a service, and those visitors then bounce without buying, browsing or signing up, it’s time to optimize that landing page.

You should also be concerned when high bounce rates correspond with shorter visits. If you’ve written a robust information piece but visitors are spending an average of 30 seconds or less on the page and then leaving your site entirely, it usually indicates that you are either offering information that’s irrelevant to the keywords or your content itself is problematic. It may be too generic, or it may simply be poorly written and difficult to read. If you really want to fix these types of issues, get ready to set aside your ego and get self-critical.

Every page is different

What makes understanding bounce rates so confusing for some is that every page and type of content is different, and you won’t learn anything from analyzing bounce rates in a vacuum. You need to understand how to interpret bounce rates as they relate to your other metrics and the page’s purpose and content.

So, did you guess the right answer? How do you use bounce rate to help you optimize your SEO and online marketing?

Keeping your Content Above the Fold and Easy to Find

All the way back at the beginning of 2012, Google rolled out a new page layout algorithm. This October, the search giant provided an update on the algorithm, claiming it was affecting just under 1% of searches.

As the name suggests, this algorithm change was designed to evaluate a page’s layout and the amount of viewable content.

At issue – some pages on the Internet, while otherwise properly optimized for the search engines, are pretty top-heavy in terms of ads. Visitors to these pages have to scroll or otherwise spend time looking for the main content. After receiving many complaints from users, Google developed an algorithm to weed out pages that may have too many ads “above-the-fold,” or the area of a page you see when it appears on your screen.

Generally speaking, users want to see content right away, not scroll through ads. When we click on a link from Google, we expect the page to have the content readily available…ads are okay, as long as they’re placed in way that doesn’t interfere with the content showing “above-the-fold.”

In Google’s advisory on the update, sites with what the search giant considers a normal amount of ads placed in the right way will not be affected.

“We understand that placing ads above-the-fold is quite common for many websites; these ads often perform well and help publishers monetize online content. This algorithmic change does not affect sites who place ads above-the-fold to a normal degree, but affects sites that go much further to load the top of the page with ads to an excessive degree or that make it hard to find the actual original content on the page.”

However, sites with little to no content “above-the-fold” will be, or have already been affected. Compounding the problem is the fact that it could take awhile for the Google spider to recrawl your site and take any changes of this nature into account.

What do I do if my site has been affected by the page layout update?

The consensus – both at Google and here at our search engine optimization firm – is to focus on your user’s experience. Consider how you use your “above-the-fold” space. Ads are okay of course, but you must be mindful of where you’re placing them. Don’t make your visitors scroll or hunt for what they’re looking for.

In other words, this update is yet another confirmation on the importance Google, Bing and others put on content.

Remember Penguin and Panda?

Well this is another perspective on the same issue – does your site deliver useful content in way that’s easy to find?

To help you visualize how your page looks on different screen resolutions, Google has developed a special tool within Google Analytics you can use. The original tool announced in January, Browser Size, has been discontinued.

While Google says this update only affects pages with ads, will it one day be tweaked to include image “sliders” or even static images?

That’s an interesting question our lead web designer Gaby asked upon hearing news of this update. It’s certainly possible – with Google, it’s anyone’s guess it seems.

Other search marketing pros are more critical though, even going as far to claim hypocrisy on Google’s part. Barry Schwartz, a.k.a. Rusty Brick at S.E. Round Table, points to Google’s own search results pages as an example – the top 2/3 of this example below is all ads!

Image Courtesy of Search Engine Roundtable

Rusty Brick also points out how you couldn’t plug in a Google SERP into the Browser Size tool (discontinued) to see if it would pass muster or not.

From the discussion we’ve seen, many feel the update isn’t fair, especially considering how many of Google’s own pages would not pass their guidelines.

Regardless though, it’s something that must be dealt with on the part of SEOs and webmasters.

One thing we can be certain about – Google will have many other updates to their updates, and even more updates after that. So be on the lookout…

Was your site affected by this update?

If so, how long did it take for you to make up any lost ground?

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Understanding the Intent of Search Queries – EMI vs. EMQ

In the early days of search engine optimization, all a site owner or SEO pro had to do was to use the exact phrases people were searching for in their copy. Simply include “keyphrase” in your page’s URL, title, META tags and copy a sufficient number of times and your landing page would rank high.

As the Google algorithm has developed though, this exact phrase matching in your copy isn’t really necessary anymore. In fact, it can really hurt you if it’s overdone…no longer do you see pages with lots of keywords peppered in the copy at the top of the search results.

Rather than include the exact phrase several times in a page, sites who best match the intent of a search query are the ones seeing higher rankings in the search engines.

Google’s big algorithmic updates, namely Panda and Penguin, have changed the search landscape quite a bit.

Rather than matching keywords with a site query, raters and algorithms at the search giant now attempt to determine a user’s intent and then serve pages based around that intent. Pages simply stuffed with keywords are now labeled spam and subsequently dropped from the rankings…Google assumes no one intends to visit a page that’s simply stuffed with keywords and contains little to no real information.

Essentially, there are 3 different query types – action, informational and navigational.

For SEO purposes, action queries are by far the most important. These searches can be characterized as users wanting to “do” something, like “buy Ford widgets.” Informational queries on the other hand are for users wanting to “know” something (i.e. “what are Ford widgets”).

Therefore, the more a page can obviously match query intent by using all of a page’s semantic signals, the higher, over time, it will rank for that query.

(Semantic Index is a part of Google’s algorithm that determines what a site is about and how much it is supposedly about its given topic compared to other sites. In technical terms, these semantic “signals” include such things as the URL, Title Tags, META keywords, META description, BODY tag, IMG alt, internal/external links and external mentions/references.)

So how do I maximize these “signals” so Google properly ranks my page(s) according to a user’s intent?

This is where we get into what’s technically known as EMI and EMQ, or “exact match intent” and “exact match query.” The difference between the two can be summed up this way: new vs. old.

EMI essentially means you develop a page around communicating the “intent” of the page. Is it for informational purposes or action purposes? Determining what a specific page is about (i.e. information vs. action) will help you maximize its EMI.

To maximize your page’s EMI, one thing you can do is to provide info pages for info queries and action pages for action queries. If Google thinks a user is simply looking for information, they assume the user doesn’t want to be sold anything just yet. Therefore, if you try and “sell” to info users, you’re taking a big risk.

EMQ on the other hand, in terms of SEO, basically consists of the exact phrase you’re targeting. These should only be used in the URL of your page or the Title tag – BUT NOT BOTH. Exact Match Queries should be used sparingly in your copy text and backlinks. In fact, partial keywords are okay in this case since Google can most likely determine a user’s attempt in relation to your page.

The important lesson – one we’ve often repeated here at SEO-e – is to write for humans and not search engines.

We feel that Google’s updates over the last couple of years have dramatically changed how we should approach web content. While keywords are a fundamental part of a site’s attributes (i.e. URL, META tags, copy, etc.), they don’t necessarily need to be obvious.

Check out some of our prior posts below on keywords and ways you can harness them for maximum benefit.

Related Posts

11 Steps to Increasing Keyword Saturation while Maintaining Valuable Content

Latent Semantic Indexing and Keywords – A New Way to Look at Copy

Penguin Update Targets Link Schemes and Low-Quality Content

Google Panda Update Causes Some Sites to Lose Traffic, Revenues

 

 

Keywords and Brevity: an SEO Copywriting Exercise

We’ve talked here before about how Google’s updates – most recently Penguin – have raised the stakes on content quality in the copywriting world.  Between new algorithms and the use of human evaluators, the folks over at Google have made it far more difficult for thin or irrelevant content to gain dominance in search results.

The greatest benefit: it’s much easier for useful, quality copywriting to rise to the top.

Copywriting that hits all of the right keyword notes while maintaining readability requires a delicate balance, but with some adjustments to your writing, you can keep your readers engaged and your sites at the top of the search results.

Eliminate wordiness from your SEO copywriting with a simple writing exercise

Wordiness is the enemy of keywords. Clean, tight copywriting makes the keywords the star, while thin, wordy content buries them behind a minimum word count. Having enough content to support a page and satisfy Google is important, but you should add more words by adding more information, not using unnecessarily long phrasings.

If your SEO copywriting suffers from wordiness syndrome, try this exercise:

  1. Choose a topic you know well and can write about easily, then write at least 500 words on it.
  2. Take your metaphorical red pen and start slashing it – without losing any facts or content. The goal is to take your 500 word article down to 350 or fewer words. Good SEO copywriting eliminates needlessly long phrasing like “such as” or “and so on.” If you still need to cut it down, try rearranging some sentences so that they use basic subject-verb-object construction. Don’t lose any keywords in the process.
  3. Now beef it back up with more information. Go to at least 600 words this time.
  4. Slash it back down to around 500 words.

You can repeat this copywriting process as many times as you need until you have eliminated all of the extraneous wording. It’s a simple exercise that will clean up your copy and allow your keywords and content room to shine.

Other Posts You May Be Interested In

Copywriting on Tight Deadlines – Telling your Story Part I

Copywriting on Tight Deadlines, Telling your Story Part II

Hooking your Reader – 7 Tips for Great Headlines

11 Steps to Increasing Keyword Saturation while Maintaining Valuable Content