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Using Ecommerce Customer Reviews for SEO

April 27, 2009 By Lisa Leave a Comment

Last updated on June 28th, 2009

Customer reviews on ecommerce sites can give a leg up on SEO. When customers review products, they use a whole set of keywords that the company itself most likely can’t use in their product descriptions without writing too casually. Reviews also can mention terms such as competitor brand names and specific feature or model names, helping provide unique content around those important keyword terms.

The tragedy is that many ecommerce customer review solutions serve up the reviews in a format that’s inaccessible by the search engines. Diapers.com, however, has just started using PowerReviews to serve up its customer reviews, saying that the provider “packages up the first 15 user reviews”, so Diapers.com can put them into its own database and serve them in a manner that’s more accessible. Diapers.com saw a 48.8% lift in natural search traffic on the product detail pages – and a 33.2% increase in sales directly attributable to SEO within only two weeks of implementation!

Now’s the time to optimize your ecommerce product pages and start incorporating user generated content like customer reviews…

Filed Under: Online Marketing, SEO Technology, SEO Tips Tagged With: keyword research, search engine optimization, SEO copywriting

About Lisa

Part of SEO Advantage since 2004, Lisa has enjoyed watching the company – and its clients – grow to become the dominant force it is today. Currently heading up Special Projects, Lisa dives deep into a mission and relentlessly pursues the vision. The question always on her mind is how can we improve life for the people who use what we create, as all else will follow. Lisa’s guilty pleasure may be too much online shopping, and (more nobly) she is immersed in bringing up two rambunctious sons in a multicultural family. Connect with Lisa on LinkedIn.

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