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5 Ways to Create a Sustainable, Engaging Following on Facebook

August 25, 2010 By Stone Reuning Leave a Comment

As Facebook continues to take the social media marketing world by storm, many businesses are trying to figure out how they can develop a strong following that’s sustainable over the long term…what can brands do to emulate others’ success?

Below are five elements of a successful Facebook page from our friends at Mashable, who include some great examples of companies successful at Facebook marketing.

Integrating these tips into your social media marketing strategy can help you maximize the value of your Facebook page(s).

1. Network with other platforms

One way successful brands on Facebook got to where they are is by working in tandem with other platforms to drive visitors to their Facebook page. Many companies expect consumers to find their Facebook page automatically without adding links into their homepage. The result…most people are unable to find your page on the bustling social network.

Consumers should be able to easily find your Facebook page…whether it’s through a prominent link on your homepage or through other social networks like Twitter. Connecting multiple social platforms and a hub from the brand website can help funnel customers throughout your network.

2. Create a resource to target a new demographic

Many Facebook pages serve as a connection hub while others offer pertinent information to their customers. This information is used as an added value to have consumers create a connection with the brand.

These “Boxes” allow you to target specific demographics for your products and services outside of those who already know and love what you offer.

3. Have contests to boost user participation

Another way to engage potential customers is to offer contests and coupons. Many Facebook users do not simply join a page because they’re loyal to your brand. However, they may be motivated to join if they can get a coupon or enter into a contest and win something.

Offering something to consumers is one big way you can develop a large following. This can be a coupon, free shipping, weekly deals for Facebook fans and more.

4. Empower those who have pre-existing pages that feature your brand

There’s a chance a loyal customer has already created a Facebook ‘fan’ page for your products. One of the most fabled stories of a company who has successfully done this is Coca-Cola. What started out as a fan page for fun for a couple of Coke enthusiasts when on to become one of the most popular pages on Facebook.

Rather than coming in and taking over the page when the company decided to take Facebook on, they brought the enthusiasts to the Coca-Cola plant in Atlanta and gave them a tour. The two guys maintain control of the page but now have the blessing and financial support of the company…empowering these fans ensures a passionate commitment to the page’s success.

Therefore, it isn’t always the best idea to take over a Facebook page. Instead, reward the creator and make an even more enthusiastic customer who will spread that to others.

5. Be sure you’re targeting the right demographic

You may be trying everything you can to grow a following on Facebook but nothing ever happens. One reason is that you’re target demographic may not be on Facebook. Therefore, before you do anything, you need to find out if your target market hangs out on Facebook.

Research from Quantcast shows Facebook tends to skew toward younger females…53% of these women have kids and make over $60,000 per year. The demographic is changing too with older, more professional women joining up. The college market is pretty saturated.

Keep checking to monitor changes in the social network’s prime demographics and adjust your strategy accordingly.

Facebook has seen lots of positive growth over the last few years and is expected to continue its dominance of the social networking/marketing world. Besides great content on your site and blog, Facebook offers you a way to find more customers. Many people join Facebook pages because they have friends who “liked” a product.

Facebook is essentially a place people go to interact with their friends and see what they’re saying about certain things. Capturing this market can propel your company even farther in the online world.

Filed Under: Online Marketing, SEO Tips Tagged With: B2B marketing, B2C marketing, ecommerce, Facebook, Online Marketing, small business

About Stone Reuning

Stone Reuning is president and founder of SEO Advantage, Inc., an online marketing firm and website optimization company that helps businesses turn their websites into powerful lead and revenue generation tools. An entrepreneur at heart, Stone founded several startup ventures including Tampa Bay Associates (TBA) and the Germ Factory online business incubation prior to SEO Advantage®. He designed and developed advanced decision support and executive information systems for some of the most prestigious medical institutions in the U.S., collaborating with organizations such as Ernst & Young. Connect with Stone on LinkedIn.

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