Google + – What is it and how will it integrate into your marketing strategy?

Over the last couple of months, we’ve been tracking the rollout of Google’s new social network, known as Google +.  Considered by many to be Google’s response to Facebook, the new network has grown to over 20 million users in just the first few months of its existence.

Even though Google + has already grown to this many users, many of us are just starting to figure out how to integrate it into our social media marketing strategies. While there of course naysayers out there, much of the buzz surrounding Google + is pretty positive with many marketers saying it will eventually develop into the ultimate content sharing and marketing platform…more on that below.

But first off – how does Google + work and what makes it different from Facebook?

Google + is essentially the search engines latest foray into the social networking world. According to the company’s official blog:

“Today, the connections between people increasingly happen online. Yet the subtlety and substance of real-world interactions are lost in the rigidness of our online tools. In this basic, human way, online sharing is awkward. Even broken. And we aim to fix it.”

Google’s basic idea is to make all of their existing products (search, Maps, Gmail and more) socially compatible. Doing so, they hope, will challenge Facebook as the leading social network.

Each profile will center on the ‘stream,’ which is essentially the equivalent of Facebook’s news feed. This stream though will be joined by four other core elements – Circles, Hangouts (video chat), Huddles (instant message) and Sparks (things you may be interested in).

One key difference and advantage Google + has over Facebook – users, through Circles, have better control over who sees the information they post. On Facebook, all of your friends see what you put online, be it they’re your friends, family, co-workers, business contacts and so on.

With Google +, you will be able to have one circle for your friends, another for family members and another for business colleagues

We all communicate differently with various people in our lives. You don’t communicate with a business prospect the same way you communicate with your mother. Google+ reflects this reality.

And that’s one distinct advantage of Google+ when sharing your content online – it allows you to target your marketing messages to the people who matter most.

Will Google+ eventually become the ultimate content sharing platform?

That remains to be seen of course but Google+ has already solved many of the inherent privacy and ‘over-sharing’ issues that make Facebook problematic. Google+ also provides a rich multimedia and discussion environment that Twitter cannot match. According to Brian Clark at Copyblogger, Google+ has been put together in a way that “…encourages, rewards and protects content sharing.”

And one more biggie – Google+ will certainly be tied into search rankings, unlike Facebook. When it comes to better search rankings, building an audience on Google+ may be the best thing you can do.

At the end of the day, Google+ is taking many of the positive attributes about Facebook and Twitter and making them better. Google has had the luxury of watching what Facebook and Twitter did wrong and making it better.

Google being very careful in its pursuit though since their first two attempts at social networking (Buzz and Wave) failed to catch on. This latest social network attempt by Google hasn’t been released to the general public just yet – it’s being dubbed as a ‘project’ and is by invitation only.

We’ll keep on the lookout for how this latest innovation from Google can play into your social media marketing strategy. In the meantime, check out a demo and see how it works for yourself!

SEO and Social Media – What’s their Relationship?

Lately, I’ve been pondering an important issue many online marketers and search engine optimization pros find themselves having to think about more and more.

That issue of course is the relationship between SEO and social media – should search engine optimization specialists worry about social media and vice versa?

As you can imagine, much debate among the professionals surrounds this question. One side of that debate says the two channels are mutually exclusive. Many businesses in fact aren’t even worrying so much about their website and pouring all their resources into Facebook pages, Twitter profiles and Google Places pages.

According to Stoney deGeyter on Search Engine Guide, you can get a local ranking on Google just by having a ‘Places’ page – no website needed.

While it may seem easy and less expensive to simply put a blog on Blogger.com, build a Facebook and Twitter profile or utilize a myriad of other social media options, you would be remiss if you didn’t invest time and resources into building your main website.

Stoney says – and we agree – that you should definitely NOT neglect your website and focus ALL of your efforts on social media. One of the prime reasons for this – you own your website and the benefits that inevitably come from building it. As long as your site is hosted, your page(s) will appear in search results for the terms you’re targeting.

Social media on the other hand isn’t so permanent – for starters, not all of your followers may see what you post since social media channels, especially Twitter, are in real-time. Meaning if you post something at 3:00 but your follower(s) doesn’t login until 8:00, they may not see what you’ve done.

Search rankings for content on your site are more permanent though (i.e. they have a longer shelf life than social media) – SEO puts your site in front of people when they’re looking, no matter what time of day that is.

In an interview with Social Media Examiner, Copyblogger CEO Brian Clark comments on why SEO and social media work together…all the top SEOs have been using social media to build contacts and share content.

According Brian, the two are intertwined since good search rankings depend on two things – links and traffic. You have to attract traffic and links before you rank well in search engines. Social media outlets like Facebook and Twitter give you that initial boost to build strong search rankings.

See Brain’s interview below for more. His comments on SEO and social media are around the 5:00 minute mark in the video.

In the end, both social media and SEO each have their own benefit. Social media channels provide the opportunity to share content in real time. SEO on the other hand builds a more long-term foundation that’s available whenever someone is searching using your keywords.

It’s important you focus on both – build good keyword targeted content that’s highly shareable through social media. Focusing on one at the expense of the other will certainly leave many opportunities on the table.

sme_bw2010_brian_clark_v1 from Michael A. Stelzner on Vimeo.

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New ‘+1’ Button from Google Now Available for Websites

Billed as a direct response to Facebook’s ‘Like’ button, Google’s +1 (…pronounced ‘Plus one’) button provides another opportunity for site visitors to share content they like. Including a +1 button on your site’s pages not only opens another avenue for visitors to share your site socially, it carries certain SEO benefits as well.

According to Google, the +1 button is short-hand for “this is pretty cool” or “you should check this out.” It allows a user to give something their public stamp of approval – in turn, sharing content, video or any kind of webpage with friends and contacts on Google.

You’re likely seeing +1 buttons starting to appear on many websites.

They’ve been appearing in search results for a while now but only recently have website owners been able to post the small button on their webpages…all that’s required is a short bit of code you paste onto your page. You can also customize how the +1 button appears on your webpage(s).

For users, +1 activity for them and their friends can be set to appear on each page that includes the button. There you can see who has “+1’d” that page. It’s said content recommended by friends is much more valuable than content from a random person…in this atmosphere driven by how sharable your content is, we tend to agree.

This is by far Google’s most ambitious attempt yet to compete with Facebook in the social media realm.

In the last year, the ‘Like’ button has pretty much become the default means by which people share articles, videos and other content online. Google hopes to change this.  Judging from early numbers on +1 and Google’s + network, they may give Facebook a run for its money.

It would behoove you to make sure your content is sharable on all of the popular places people interact online.

Besides social sharing, +1 can also yield some benefit in terms of search engine optimization as well. In an FAQ, the search engine says adding the button will prompt Google to re-crawl your page(s) and store the title and content data for future impressions.

+1 impressions may also serve as a signal on how relevant your page’s content is says Google. Over time, they hope to incorporate this kind of data into their algorithm.

This new development from Google is exciting indeed. We’ve already begun adding +1 buttons to some of our webpages. If you click on one, a login screen will appear where you can sign in to your account.

Considering the ease at which you can add the +1 button, we think it can’t hurt. But considering the SEO benefits and the tremendous popularity from its onset, we think Google +1 is certain to rival Facebook’s ‘Like’ features.

In light of this, we think it’s very important you make sure visitors can easily ‘+1’ your site.

Getting Wisdom from the True Masters of Social Media

Understanding how to use social media to your best advantage requires not only a big investment in time, but lots of reading, watching and testing.

As social media marketers, we’re naturally always looking for who is doing things right…considering how new social media is, finding the big success stories and seeing how you can apply those to your business is, in a way, more important than all the articles, webinars, white papers and so on.

Sifting through these resources can cause us to overlook the lessons of others, especially those of a well-established company such as Coca-Cola.

Coca-Cola is one company who has seen tremendous success with its social media marketing strategy. In their view, content and media is paid, earned, owned and shared according to Wendy Clark, SVP for Integrated Marketing and Communication at Coca-Cola.

See this graphical representation to better understand the breakdown of media and content.

Another important fact regarding Coca-Cola’s marketing strategy – engagement is much more valuable than actual followers.

We’ve explored this concept before vis-à-vis Twitter but it’s a universal principle that Coke has really gone with. The numbers of followers isn’t so important – it’s the time people spent looking, sharing and commenting on your content.

In Coke’s mind, advocacy trumps loyalty as well. Many businesses in the past have viewed loyalty as the top of the ladder.

According to Coke’s Chief Marketing Officer Joe Tripodi – “Awareness is fine, but advocacy will take your business to the next level. I used to think that loyalty was the highest rung on the consumer pyramid until I became the CMO of Allstate Insurance. There, I saw clearly that so much business was driven through personal referrals and advocacy by individuals for their agent.”

Lastly, Coca-Cola has spent much time considering how they can create an emotional relationship with their brand, which is referred to by Clark as ‘extrinsic’ or ‘brand love’ messaging. An example of this methodology can be found in Coke’s Happiness Machine video, which went viral on YouTube with no advertising and on to become a successful (…and economic) TV ad for the company.

‘Brand love’ though must be balanced with ‘brand value’ messaging, which basically refers to intrinsic value, or ‘functioning relationship.’ This concept is more closely aligned with traditional marketing and includes tangible things like coupons or some other means of driving a direct purchase.

Check out this write up on Search Engine Watch for more insights into Coca-Cola’s social media marketing strategies. While they probably have a much larger marketing budget, these concepts can certainly be applied to the smallest of firms.

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It’s a Holiday – But We Don’t Want You to Miss a Beat!

Well we’re halfway through 2011 and what an exciting year it’s been thus far. We’ve been hard at work with numerous projects, one of which is our search marketing blog here at SEO-e.com.

On this July 4th weekend, we’re all rejoicing in a short break from the hustle and bustle of web marketing and search engine optimization. While we love taking a break and spending time with friends and family, we don’t want to leave our loyal readers in a lurch.

Much of the time, entrepreneurs and small businesses don’t get much of a break from their work. That’s why we wanted to include one of our most popular posts for you to check out.

As you know, Facebook has become the dominant social media channel over the last few years. Over a half billion people have Facebook profiles and many of them logon regularly.

Businesses large and small are looking to social media channels like Facebook to interact with customers, share content, run promotions and answer questions.

As with any new innovations, it can be a challenge to understand how to best harness a particular technology to your advantage.

Continue reading to learn 8 ways you can effectively use Facebook to connect with clients – both existing and potential – and drive more leads to your website, and ultimately conversions. While technologies are constantly evolving, these 8 general principles serve as a basis for successfully using Facebook to your advantage.

And check out some related posts below to learn more about the exciting world of Facebook and social media. Channels like Facebook and Twitter have quickly become an important component of marketing a business online.

If you’re not factoring this into your marketing plans, you’re doing yourself an extreme disservice.

8 Tips for getting your Facebook page Noticed

Facebook is by far the largest social networking utility with over 400 million active users worldwide. As far as social networking, especially if you’re a B2C company like an e-retailer or storefront operation, Facebook is the prime social network to focus your efforts on.

It can be a great place to build your brand online and interact with your customers. But many businesses try Facebook just to give up amid frustration and seeming failure.

Following these 8 steps can help make Facebook a worthy investment of your time and resources, helping your build customers and revenues in the long run.

1. Have your own unique brand image for your profile

If you’ve been on Facebook for fun, you know everyone has their own picture of them self. But when you’re marketing your business, it may not look too appealing to just see a picture of you and/or your staff. Create something unique that will look interesting to someone, especially if it’s only a thumbnail size picture.

2. Post relevant interesting content

It’s one of the basics on any online marketing or SEO effort. Interesting, relevant content is required to keep people coming back. Simply post relevant content from other sites or link to custom content on your own site. Petty self promotion isn’t going to work too well in this environment.

3. Participate in the conversation

Utilities like Facebook are meant to be interactive. Participate in discussions on relevant topics or comment on someone else’s postings. Find every opportunity to start a discussion.

4. Increase interaction by adding apps

App devices on Facebook provide an entertainment value for your visitors. And if they invite their friends, you could potentially have a bigger pool of visitors learning about your Facebook profile and business. Pizza Hut put this to good use by creating an app to order a pizza through the utility – but an app can be anything from a game to special discounts. Check out AllFacebook.com Leader Board for ideas.

5. Direct new visitors to a custom page

Facebook automatically sends traffic to your wall, which can be uninviting. They do however let you use any page for your Facebook homepage. Create a custom page for new visitors instead and have an inviting place for people to learn about you. And change it periodically…like Skittles’ Mob the Rainbow entry page, which changes every month.

6. Post tags of your fans in photos and videos

This takes a little effort but include your fans in photos and videos. You could perhaps run a contest and ask fans to submit a picture of them with your product.  After posting the picture, you can “tag” them, which their friends will see on their update.

7. Create customized “tabs” on your Facebook page

Many large companies who use Facebook to their advantage have custom tabs at the top of their profile, which further personalizes your profile. You can use these tabs when introducing a new product or embedding a new poll or announcing an event, like the Threadless t-shirt company, who  allows fans to vote on new design, comment and even buy their shirts directly through Facebook.

8. Consider Facebook ads to jump start your profile

It may be worth the investment to purchase some advertising on Facebook to give your profile the initial jump it needs. Getting subscribers to anything is a slow process in the early stages. Facebook ads generate qualified traffic by refining its subscribers by keyword, demographics and category, putting your profile in front of millions of people.

We can’t all have the millions of Facebook fans like Starbucks or Coca-Cola. But it is possible, using these 8 steps, to harness the power of Facebook effectively and draw in a large number of fans. According to Sysomos, over 77% of companies with a fan page have less than a 1000 fans.

Make your Facebook profile the best in your industry by considering these 8 steps.

Related Posts:

Should I add a Facebook “Like” Button to my Webpage?

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4 Components of the Marketing Funnel and how they relate to Social Media Channels