Simple things you can do to ensure you’re reaching potential customers through mobile smartphones

In our last post discussing mobile smartphones, we listed some astounding statistics on how rapid this technology is being adopted and how many users are projected to access the Internet through a smartphone in the coming years.

Many of the facts and figures we found (…some of which listed in Part I) certainly provided compelling reasons to begin thinking about smartphone technology and its role in your online marketing strategy.

In Part II, we’re going to delve in and examine the ‘how’ of building a website compatible for smartphone’ display…as far as marketing goes, it’s hard to say what works and what doesn’t. For now, let’s focus on making sure your site(s) can display on a mobile device and are properly optimized.

To start, one point from a HubSpot article on mastering mobile marketing pointed this out – “…the answer to how lies in not thinking about mobile as another PC but another limb for busy, active customers.”

That’s right – don’t look at mobile smartphones as yet another item on your long to-do list. Rather, think of it as another way customers can interact with your brand. Being accessible both through a computer and smartphone will most assuredly put you at the apex of businesses marketing online.

So getting started – the first step is for you to evaluate your users. Find out how many people visit your current site through a mobile device and which devices (I-Phone, Android, Blackberry) they use. Set realistic goals by optimizing popular content from your website for smartphones.

Next step is to understand mobile’s limitations and leverage its capabilities to your best advantage.

One of the most important things to remember is screen size and making sure your page(s) are viewable on the smaller smartphone screens. Images need to be sized properly to ensure they display and load quickly (…if images are so large they take up huge amounts of bandwidth, visitors are less likely to come back). Include ‘alt image’ descriptive copy that can display in lieu of an actual picture.

Also, if you have forms, keep them short. Studies have shown that users will not spend lots of time filling out a request form, especially on a smartphone. This goes for clicks too – don’t make your users click too many times to get to your content. The more clicks visitors have to make, the fewer of them who will stick around.

If you have a storefront for instance, including click-to-call functionality on your mobile site is an important component to have. Functionality for directions (…Google Maps) are invaluable in these cases as well.

And although mobile browsing should be more streamlined than desktop browsing, you shouldn’t neglect your calls-to-action.

One more important point – be sure you test your mobile site and content on different devices, just like you test regular web content on different browsers. Some will display certain things differently. It’s best to find this out in the beginning so you can make any necessary adjustments.

These items are just a few basic things to get you started. As we said earlier, mobile ‘marketing’ is still pretty new so there’s not much to report on what truly works. You can always consider developing an ‘app’ for I-Phones and I-Pads but it’s generally recommended you get the site down first. Apps are more for mid-level prospects anyway.

One of the best ways to learn what may work is to think about your experience using mobile smartphones. Let us know about some good mobile sites you’ve seen in the comments below.

In all likelihood, you know someone with a mobile smartphone that’s able to get online, send/receive emails and do all kinds of nifty things. Adoption rates for this technology are much greater than even PCs and the Internet was in the 90s.

While that stat shocked me at first, it isn’t entirely surprising once you think about. Today, you can get a cutting-edge smartphone for $200 on up. Back in the day as some of us like to say (the ‘90s), it could cost anywhere from $600 on up to get online with a PC…and that’s a conservative estimate!!

Projections indicate that within the next 2 years, over a billion people will have access to the Internet through their mobile phones. Some say Internet usage through a mobile device will exceed that of laptops by 2015…presently, 25% of Internet users in the U.S. have opted for smartphones completely. In some places, people are completely bypassing the laptop and going straight for a mobile device.

Suffice it to say, businesses will have to (1) be sure their websites are compatible with mobile smartphones and (2) think about marketing strategies for reaching this burgeoning audience.

Those who do will definitely be ahead of the curve, especially considering the fact that only 6% of businesses are engaging in the medium according to Michael Tasner (…via HubSpot). Of small businesses, only 0.5% are doing any kind of mobile optimization and marketing.

Which brings us to our first reason for thinking about smartphones and your business – timing. Since so few businesses are employing mobile marketing at this time, you will certainly gain an edge before it becomes too cluttered. If you’re already marketing online, the costs though are fortunately relatively low.

Here are some other stats to consider (…courtesy of Google):

• 67% of smartphone users research an item on their phone then buy it in a store
• 53% of users purchase something as a result of their smartphone search
• 89% of users do their searches with some degree of urgency

Considering its projected there will be over 100 million smartphone users in the U.S. by 2014, any business with a serious, integrated marketing strategy has to consider mobile. Forget about (…not completely) Google+ or other new things we’ve mentioned lately – mobile smartphones are growing at a very quick pace.

As Michael Tasner says “Mobile is growing faster than any other online-marketing method, tactic, or technique.”  Why wouldn’t you start thinking about how your websites and marketing strategies play into this?

Check back with us in a few days on a brief summary of how to make sure your website(s) are mobile compatible and a few marketing techniques to consider. Since it’s so new, marketers are still figuring out the best techniques. We’ll keep our readers updated as new practices emerge.

In the meantime, check back with us later in the week for more of the how rather than the why on marketing through mobile smartphones.