Getting to Know Your SEO: An Interview with SEOA’s Stone Reuning

Stone Reuning has been doing SEO since the pre-Google era, back when Yahoo was the king of search. That alone would be impressive, but it’s really just part of the story.

When it comes to decision support cred, it doesn’t get much better than Ernst & Young, and that was only one stop along Stone’s 25-year career in consulting and business services. He and his brother Wes – an SEO Advantage partner and Executive VP – both worked with Fortune 500 companies before teaming up to form Tampa Bay Associates, where they developed and implemented business solutions. Then, in 1999, the Reuning brothers created the venture that would become one of the internet’s most innovative and successful SEO companies: SEO Advantage.

Stone and I “sat down together” in the virtual office this week, and he told me the story of how SEO Advantage was formed, and how Stone and Wes saw an opportunity and seized it at a time when SEO and mainstream internet use were still in their infancy.

The Reuning brothers were specializing in medical systems in the late 90’s, back before Google took over the search world. “We were going to move our healthcare company into the internet arena,” Stone explained, “but within weeks it became obvious that if we wanted to make this work we needed to get this website to the top of Yahoo and Alta Vista, and in front of the CEOs of hospitals. We were looking at providing software for healthcare businesses, but once we started to develop the website we saw an opportunity to do something new that every business would need. Making that progression was natural for me, because succeeding on the internet was just another math problem.”

Thus SEO Advantage was born, and in the years since it has stayed on the forefront of every SEO development, adapting to algorithm updates when necessary, but usually surviving those updates relatively unscathed. This is a credit to Stone’s forward-thinking leadership and ability to see the future of search before it happens. It’s also the direct result of the fact that, unlike many SEO executives who become completely disconnected from the day-to-day operations of their companies, Stone works in the trenches. He remains directly involved with every single client SEO Advantage serves.

I asked him how he maintains that passion, and it became immediately obvious why managing from on high is not and never will be his style. “My main interest has always been in product development,” he told me.  “I enjoy developing new approaches, looking at math, and making things work in a profitable way. How do we make systems work, and how do we make them work better?”

“I’ve always viewed clients as business partners,” he continued, “I ask them, ‘what are your problems? What are the things you’re trying to solve? What keeps you up at night?’ I like to form long-term relationships with clients. Some have been with us for over a decade. Building these relationships, to me, is the right way to do business.” Considering SEO Advantage’s success, that’s not just an opinion. The company’s record has been proven time and time again, to the benefit of clients in fields from law to medicine to precious metals.

Another contributing factor to that success is the company culture that has evolved over the years. SEO Advantage employs a virtual office approach, and although Stone is hands-on with every client, he doesn’t micromanage, preferring to give his employees a sense of ownership over their work.

“I think it says a lot about who we are as an internet-based company that we fully utilize online resources as part of our day-to-day operations. We aren’t constrained by geography. We find and hire talent from all over the U.S., giving our clients the advantage of the most skilled, experienced staff available. Our approach breeds creativity and attracts people who are driven and self-motivated outside of a traditional office environment. It also keeps down our overhead, which is great from the client perspective.”

When asked to name the number one aspect of SEO Advantage that gives it a decided edge over other SEO companies, Stone didn’t hesitate. “Our team,” He said immediately. “Early in my career, one of my supervisors said to me, ‘I want you to basically do my job so that I can go do another job.’ That stuck with me, and that’s why I’ve focused on building a company of managers. SEO technicians who are used to following someone else’s instructions to the letter wouldn’t fit in here. I want managers who are invested in their work, and I find that giving passionate people autonomy makes it fun for everyone, which in turn promotes even more creativity and innovation.”

Next I asked Stone to name the best and worst developments in SEO over his career. His answer: “Google and Google.”

“SEO was easier when we started. Companies could get people to rank with spam, but the long-term value of that approach was short lived even back then. It would make people rank, but it didn’t actually produce revenue. It’s more complex for us, but it’s also better for the people using the internet.”

“I’ve always gravitated toward what Google reinforces,” he continued, “and we’ve always been much more on the messaging side of things. It’s nice these days to not have to compete with the spammers, so while Google makes it more complex, it’s actually easier for us, because we never became dependent on those sorts of tactics.”

To wind things down on a casual note, I asked Stone what was the one thing he couldn’t work without during the day. I expected him to say something like coffee or music, but instead I got one more indicator of how passionate he is about his work.

“The newness of the SEO problem,” he answered. “I’m a math geek. I like trying to figure out new approaches with the math. The internet’s even better than a math problem, though. It’s the biggest math problem. You have to infer, figure things out. For me, growing businesses is fun.”

That approach and attitude pretty much sum up how SEO Advantage operates, and why the company has been so successful in developing new approaches to search marketing for our clients over the years. “Growing businesses is fun.”

Some Thoughts about Keywords

Confused man black and whiteAnyone with a cursory knowledge about search engine optimization and web copywriting understands the importance of keywords. These terms are what searchers in Google, Bing and elsewhere use to locate products, services or answers to their questions.

If you’re working to build your business’ position in the search engines, you’ve likely come across countless articles and blogs touting the importance of having these keywords in your copy, metatags, header tags and elsewhere.

The constant demand to include important key phrases in copy though can, in a way, become a distraction from producing the clearest message possible. Web writers, many of which are inexperienced, can become too focused on including a sufficient number of keywords in copy they’re preparing.

This can of course lead to a situation where the keywords can become “diluted” or even make your copy sound unnatural. If taken to the extreme (a.k.a. “keyword stuffing), it can lead to disastrous penalties.

In the early days of search engine optimization, the name of the game was keywords, completely. Simply insert phrases you’re targeting all over the place – plenty in your copy, and many more in image-alt tags, meta tags, title tags and elsewhere.

As Google’s algorithms became more sophisticated though, they began to cull pages that only provided a bunch of keywords and no real value to readers. From Google’s perspective, people would eventually quit using their search engine if they didn’t find good information.

While many of the keyword techniques we’ve written about (…see below) are indeed valid and should be considered, keywords should in fact take lower priority in many cases, especially when you’re writing content for a blog.

If a page is high up in your site – like a product/service landing page or an alternative homepage – you should be more mindful of the keywords you’re targeting and ensure they’re weaved in your copy and headlines in a “natural” way.

For blog and other site content like knowledge center articles, you can be a little more relaxed about keywords.

First of all, there are literally thousands of “long-tail” keywords (…phrases that are 4+ words) people may use to search for information related to your industry. Take a look at this Google search for “filming an interview” and see who’s #1. When we wrote this post, it was never our intention to rank high for this term.

Rather, we wrote it to provide insight into how a site owner/business/content developer can film a good interview to put on their website. The keyword “filming an interview” was more an afterthought.

So what’s the moral of all of this?

Focus first on providing content that’s clear and offers value!!

Unless you’re writing the page specifically for the purpose of targeting certain phrase(s) (…like a product/service landing page), it’s okay to not focus so much on keywords.

That’s not to say keywords are not important, they are. Developing blog and other knowledge-based content though is a long-term project, one where results will come gradually. As search engines place higher importance on the value your content is offering, the number of keywords you have in your content will not be weighted as much.

Related Posts

Understanding the Intent of Search Queries – EMI vs. EMQ

Latent Semantic Indexing – A New Way to Look at Copy

11 Steps to Increasing Keyword Saturation while Maintaining Valuable Content

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Understanding the Intent of Search Queries – EMI vs. EMQ

In the early days of search engine optimization, all a site owner or SEO pro had to do was to use the exact phrases people were searching for in their copy. Simply include “keyphrase” in your page’s URL, title, META tags and copy a sufficient number of times and your landing page would rank high.

As the Google algorithm has developed though, this exact phrase matching in your copy isn’t really necessary anymore. In fact, it can really hurt you if it’s overdone…no longer do you see pages with lots of keywords peppered in the copy at the top of the search results.

Rather than include the exact phrase several times in a page, sites who best match the intent of a search query are the ones seeing higher rankings in the search engines.

Google’s big algorithmic updates, namely Panda and Penguin, have changed the search landscape quite a bit.

Rather than matching keywords with a site query, raters and algorithms at the search giant now attempt to determine a user’s intent and then serve pages based around that intent. Pages simply stuffed with keywords are now labeled spam and subsequently dropped from the rankings…Google assumes no one intends to visit a page that’s simply stuffed with keywords and contains little to no real information.

Essentially, there are 3 different query types – action, informational and navigational.

For SEO purposes, action queries are by far the most important. These searches can be characterized as users wanting to “do” something, like “buy Ford widgets.” Informational queries on the other hand are for users wanting to “know” something (i.e. “what are Ford widgets”).

Therefore, the more a page can obviously match query intent by using all of a page’s semantic signals, the higher, over time, it will rank for that query.

(Semantic Index is a part of Google’s algorithm that determines what a site is about and how much it is supposedly about its given topic compared to other sites. In technical terms, these semantic “signals” include such things as the URL, Title Tags, META keywords, META description, BODY tag, IMG alt, internal/external links and external mentions/references.)

So how do I maximize these “signals” so Google properly ranks my page(s) according to a user’s intent?

This is where we get into what’s technically known as EMI and EMQ, or “exact match intent” and “exact match query.” The difference between the two can be summed up this way: new vs. old.

EMI essentially means you develop a page around communicating the “intent” of the page. Is it for informational purposes or action purposes? Determining what a specific page is about (i.e. information vs. action) will help you maximize its EMI.

To maximize your page’s EMI, one thing you can do is to provide info pages for info queries and action pages for action queries. If Google thinks a user is simply looking for information, they assume the user doesn’t want to be sold anything just yet. Therefore, if you try and “sell” to info users, you’re taking a big risk.

EMQ on the other hand, in terms of SEO, basically consists of the exact phrase you’re targeting. These should only be used in the URL of your page or the Title tag – BUT NOT BOTH. Exact Match Queries should be used sparingly in your copy text and backlinks. In fact, partial keywords are okay in this case since Google can most likely determine a user’s attempt in relation to your page.

The important lesson – one we’ve often repeated here at SEO-e – is to write for humans and not search engines.

We feel that Google’s updates over the last couple of years have dramatically changed how we should approach web content. While keywords are a fundamental part of a site’s attributes (i.e. URL, META tags, copy, etc.), they don’t necessarily need to be obvious.

Check out some of our prior posts below on keywords and ways you can harness them for maximum benefit.

Related Posts

11 Steps to Increasing Keyword Saturation while Maintaining Valuable Content

Latent Semantic Indexing and Keywords – A New Way to Look at Copy

Penguin Update Targets Link Schemes and Low-Quality Content

Google Panda Update Causes Some Sites to Lose Traffic, Revenues

 

 

Fixing the 15 Most Common Business Blogging Mistakes – Part I

Anyone involved in marketing businesses online know the importance of blogging. Not only is blogging important from a search ranking perspective, it’s also how you deliver timely content and connect with your audience to build that all important authority and trust. As far as your blog’s visitors, the ultimate goal of course is to entice them into visiting your main site, or where your main conversion pages are.

Without a blog of consistent flow of fresh content, your site likely will fail to connect with visitors and build long-term search rankings.

Often times though, the rush to build a useful resource through a blog leads to mistakes that rob your blog of its potential, both with connecting with your audience and aiding in your site’s search rankings.

A recent e-book from Hubspot, 15 Business Blogging Mistakes – And Easy Fixes, explores these issues and what you can do to address them. Continue reading for a brief summary of the first 8 of these mistakes and steps you can take to get your blog back on track.

Be sure to check back with us in a few days for mistakes 9 through 15 in part II.

Common Blogging Mistake #1 – Not Integrating your Blog with your Main Website

One common mistake that we’ve seen a lot is a company that doesn’t include its blog on the same domain as its main website. Many in fact publish on a free blogging platform from Blogger.com, WordPress.com or TypePad.com. This has several consequences from both an SEO perspective and branding perspective.

To address this issue, you can either set up a subdomain (e.g. http://blog.website.com) or have a sub-folder on your main site (http://www.website.com/blog). Each of these options will one, make it easier for your visitors to find your blog while still contributing to your site’s rankings. Choosing a sub-domain though allows for additional flexibility with your blog’s layout and design.

Keep in mind that you may experience difficulty in moving your blog if you’ve used one of the free blogging platforms listed above. If you switch, there are ways to maintain your search rankings but you will likely need the help of a programmer or SEO familiar with these kinds of transfers.

Common Blogging Mistake #2 – Publishing Too Much Product-Centric Content

If people are visiting your blog for thought leadership and educational content, then having too many posts on your products or your company’s achievements can really hurt the number of readers you ultimately attract to your blog. Consider spending more time developing content that informs or is thought provoking.

Examples of this type of “thought leadership” content include:

  • Industry/market data
  • Industry best practices
  • Reports based on industry research
  • Content that educates readers about your industry
  • Content that motivates someone to think
  • Industry case studies (not ones focused on your specific products)
  • News related to your industry, and your opinions of that news (…encourage your audience to share their opinion)

Common Blogging Mistake #3 – Infrequent/Inconsistent Publishing

We certainly understand this mistake – often times, company’s get so focused on their core business, they forget to write posts for their blog. For a blog to be successful (…meaning it draws visitors to your main site that convert), it has to be developed consistently over a long-time. According to HubSpot research, businesses who post at least 20 times per month generate over 5 times more traffic than sites who blog less than 4 times a month.

To build more content on your blog, start by committing to at least one post per week.  If you have limitations, consider hiring a freelance writer or find guest posts. To make your blogging go quicker and smoother, sit down every so often and develop an editorial calendar. Once you’ve developed a good routine, try and increase your blog posts to two per week.

Common Blogging Mistake #4 – Publishing Content that’s Off-Topic

If your blog’s content is unorganized and lacking any concrete, unified theme, it will certainly suffer. If your goal is to generate a following, and ultimately new customers, you have to give your readers a reason to keep coming back. Take some time and decide on a focus/topic for your blog and keep this focus in mind when developing content.

A few tips to help you define your blog’s focus/topic include: consider your blog’s goals (1), generate a list of applicable keywords and see if that helps you come up with a focal point (2), write about specific industry-related topics you can share special insight or expertise on (3), and determine what your audience wants (4).

Common Blogging Mistake #5 – Offering No Variety in your Content

Having a blog with the mountains of the same type of content is sure to bore your readers to death. Limiting the type of content your produce in turn limits the audience you will ultimately reach. While people like consistency, they also need variety to keep them engaged. Spice up your blog by introducing some variety – think outside the box and brainstorm a few ideas.

Other types of blog content can include – text-based copy, charts/graphs, audio/video, infographics, guest posts, curated lists, book reviews and Q&A type posts.

Common Blogging Mistake #6 – Failing to Encourage Audience Participation

Another common mistake we see in blogs is the failure to cultivate any kind of response or engagement from the audience. Blogs are meant to be a two-way conversation, not a one-way platform for your ideas. Think about this – nobody likes the guy at a party who just talks about how great he is. If you fail to engage your audience though, this is exactly how your blog will look to most readers.

Foster interaction by keeping blog comments open and replying to all comments in a timely manner. Ask questions in your posts to get people thinking and be sure to listen, and reply to all feedback.

Common Blogging Mistake #7 – Not Optimizing your Blog for Search

Not taking the time to optimize your blog for SEO is another mistake that can dramatically affect your blog’s potential. As we briefly mentioned in mistake #1, not optimizing your blog for search robs you of a tremendous opportunity to increase your keyword rankings and grow your traffic from organic search. Therefore, be sure you’re identifying important keywords relevant to your industry and optimizing your blog content with those keywords.

Common Blogging Mistake #8 – Implementing a Poor Blog Design

Although content is a major part of any blog, ignoring important design elements can hurt traffic and leads for your business’ main site. Even though your content has to be amazing, the design also has to be clear and focused on leads for the blog to truly be successful.

Although there are an infinite number of design choices out there, many successful blogs share a few similar traits. Including a clear call-to-action in each post is a great starting point. Include clear social media sharing buttons as well as a clear call-to-action for any subscription options. Also, make sure your blog has a clear connection to your website by having a clear navigation that ultimately connects to your website.

This concludes part I of our summary of the most common blogging mistakes and steps you can take to address them. Check back with us in a few days for part II of our summary.

There’s a few of these mistakes we’ve caught ourselves doing here…did any jump out at you?

While you’re waiting for part II, check out some of these related posts on blogging, keywords and design that can help you ensure you get the most out of your blog copywriting.

Related Posts

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Making your Content Work for You in Better, More Valuable Ways

Is SEO and Usability Separable or Inseparable?

As a search engine optimization company specializing in helping businesses dominate their respective industries online, we spend a lot of time considering what makes a website not only good, but stellar.

Of course, we spend a good bit of this time evaluating the metrics (a.k.a. algorithm) Google and other search engines use to rank web pages. What makes a certain website appear on page 1, or at the top of page 1?

However, this isn’t the only question we consider.

While search is the dominant way people find information online, we’re also mindful of the experience users have once they land on a website. Therefore, we don’t cater to every little SEO trick out there thinking all we need to do is pepper the right keywords in the right frequency, put up some good metatags and call it a day.

Over doing SEO can certainly “…undermine the user experience” according to a recent column from Jakob Nielsen’s weekly column.

Initially, it’s easy to see SEO and usability as two separate topics – search engine optimization is about “attracting people to your site” by making it show up high in the search results. Usability on the other hand is about the user’s interaction with your site after they’ve found it.

Therefore, the goal of SEO is to attract visitors while the goal of usability is to maximize the numbers of visitors that become actual customers.

Both SEO and usability have to be impressive in order for your site to succeed

If your SEO is stellar but your usability is lousy, plenty of people will find your site but none of them will actually convert.

Likewise, if your usability is great but your SEO is lousy, your site just won’t see too many visitors.

So even though SEO and usability focus on different parts of the lead generation process, there are many ways in which these two elements work together. However, there are a couple of ways they conflict, which I’ll get into below.

One of the first points to understand is that SEO goes well beyond Google. Studies have shown how search is “…the main resource discovery strategy” for most people. This concept applies to those already on your site as well. Many websites though don’t spend much time thinking about their site’s internal search usability, which can kill conversion rates in the end.

This is especially true when it comes to e-commerce type sites – one of the first laws of e-commerce is that your products must be found before they can be purchased. For general, mainstream websites, many users go straight to the site search rather than using navigation. Often times, the internal site search is so bad that users get frustrated and go all the way back to Google to find what they’re looking for.

Therefore, websites have to employ basic SEO techniques in their internal site search functionalities to ensure their site’s usability, and specifically their site search, is the best it can be.

In the long-term, good search rankings will come from how well your site helps users

Since the advent of ranking factors, search engines must use a variety of indirect metrics (i.e. number of links pointing to it) to determine a site’s quality. But as Google and others increasingly move toward evaluating user behaviors, search rankings will more and more be based on usability criteria.

In the short-term, you can try and game the search algorithms…but long-term, this is a losing proposition since these algorithms are always changing. Instead, focus on providing a good experience for your users.

In the long-term, this will generate not only high search rankings, but high conversions as well.

Good short-term SEO and good design are equally important though

Only focusing on how current search algorithms work is a bad idea, yes. But that doesn’t mean you shouldn’t design your website to work well with today’s search engines.

Offer stable URLs so other sites can easily, and directly link to any piece of content on your site. Use terms in your titles, headline and main content that visitors will use in their searches – meaning, you should avoid cute sounding headlines or words that may sound catchy but no one will understand.

You need to also be sure you use plain text to ensure your site gets indexed in the first place. Information architecture is important too – a clear navigation not only helps your users easily find the products/ services you offer, it also makes it easier for search engines to crawl your site and determine where in your site’s hierarchy a page is located.

Finally, be sure you develop compelling content that attracts links and chatter on social media.

These steps are things you should be doing anyway. But considering these SEO/usability guidelines in tandem will ensure you not only see sustained search rankings, but that you will see increased numbers of click-throughs as well.

Although SEO and usability often go together, there are instances where they conflict

One clear example of this is keyword stuffing. While it may help search rankings in the short-term, keyword stuffing makes your content harder to read.

Fat or obese footers is another point where SEO and usability conflict. While including informative, keyword-rich landing pages in your site’s bottom navigation may be good for search rankings, it can play havoc on the usability of your site since you have so many links going to disparate pages that are hard for users to follow.

In the long-term, sustained search rankings come from having a crawlable site that’s both informative AND usable. As Google continues to increase its reliance on user behavior in determining a site’s quality, you will need to be increasingly mindful of your site’s usability to ensure you stay on top of the search results.

We want to hear your thoughts on how SEO and usability either work together or conflict.

Do you consider one more important than the other?

What do you spend more time worrying about – your site’s ultimate rankings or the user experience once they land on your site?

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“Don’t Make Me Think” – A Common Sense Approach to Web Usability – Part I

“Don’t Make Me Think” – A Common Sense Approach to Web Usability – Part II

“Don’t Make Me Think” – A Common Sense Approach to Web Usability – Part III