7 Things Google’s Farmer Update Penalized Sites For – and What You Can Do About It

google-farmerAs promised (…a little later than I first said, sorry), here’s an overview of what Google penalized sites for in their Farmer (a.k.a. Panda) update. It’s called ‘Farmer’ because many of the sites penalized were what many consider to be ‘content farms.’

Specifically and technically speaking, this particular update was algorithmic rather than manual in nature. All told, it affected over 12% of search queries in the U.S.

That adds up to some pretty significant numbers so therefore, it’s logical to see how more than just ‘content farm’ type sites were affected…many sites with good, high-quality sites were affected to. Many forums back this up as some sites say they lost as much as 50% of their U.S. based traffic from Google.

So what exactly were the issues surrounding Google’s Panda update and how do they affect my site?

While many of these affected sites claim they generated 100% original content, a deeper examination yielded of some of the example sites shown on forums and articles weren’t quite 100% original.

Specifically, sites affected by the update included one or more of the following 7 criteria:

(There were many more actually but these were the 7 most common)

1. Incorrectly or failing to use a canonical tag – especially common among e-commerce sites as Google would index two identical URLs

2. Excessive use of RSS feeds

3. Not providing unique content – as decided by Google. Essentially, they decide if your site is ‘authoritative’ enough and if they trust it

4. Optimizing for search engines rather than your audience

5. Using boilerplates too much and across too many pages

6. Having too many ads ‘above the fold’

7. Any site previously blocked manually by Google Chrome Personal

It’s safe to say sites undeserving of these kinds of penalties got caught in the cross-fire…Google even setup a Webmaster forum on the topic and has even admitted that it’s possible considering the fact this update was algorithmic rather than manual in nature.

Google says in reply to questions on its forum that since the Panda update was completely algorithmic in nature, Google cannot make any individual exceptions.

So basically what they’re saying is tough luck, too bad or whatever euphemism you can come up with to describe the situation. rich-poorConsidering this fact, it won’t do you much good to appeal to Google but if you find other, non-content related issues, then we suggest (…and our friends at Search Engine News do too) you contact Google about those issues.

To address these problems, we want you to remember this one important axiom – content is king!

It’s likely there are specific pages in your site that’s causing you to lose traffic. Isolate those pages and see if they fit any of the 7 criteria mentioned above. Either way, you should ensure those pages have 100% unique content.

If you’re an e-commerce site, generate product descriptions starting with your big products and working your way down. Not only does this prevent negative impacts from these updates, it will position your site for better long-term rankings.

Harnessing LinkedIn to Market your Business Online

By now, it’s likely you’ve heard of the ‘Facebook for professionals’…LinkedIn itself has seen tremendous growth over the last 2-3 years…with over 80 million users, it’s seen by many professionals as a useful tool to find a job, find workers and even market a business.

Consisting mostly of business-to-business (B2B) type firms, LinkedIn is also increasingly a good tool for B2C firms as well.

While LinkedIn is a valuable social/professional networking tool, it’s mixed with many other social media platforms businesses use. Depending on your firm, LinkedIn is certainly one tool you and your company should consider.

LinkedIn marketing if you will can be broken down into two main levels: profiles and groupslinkedin

Your personal and business profile is there to showcase you and your company to the multitude of LinkedIn members. You can (…and should) have one profile for yourself and one for your company.

(Example – My personal LinkedIn profile is located at http://www.linkedin.com/in/seocopywriting while our SEO Advantage profile is located at http://LinkedIn.seoadvantage.com)

All of your employees should have their own profile setup. And it pays to have a completed profile. Ones looking incomplete will see little activity so be sure you have done everything you can in setting up your profile.

Once you have a profile setup and begin making connections with fellow employees, customers and other professional acquaintances, you can then begin engaging with others in your industry. Frequent status updates, answering others’ questions work to engage potential leads and develop thought leadership.

Posting company announcements, events and new products also work as part of an overall ‘engagement’ strategy you should consider when working with LinkedIn.

Another way to develop this all important thought leadership is to participate in groups on LinkedIn and perhaps start your own if there isn’t much out there on what you do already.  To get a group started, promote it through other social media channels like Facebook and Twitter.

And if you’re starting a group, you have to be really proactive is starting conversations. Get people talking to build a larger, more engaged following. After awhile, conversations will start organically on their own and build – but in the beginning you have to be proactive and engaging to build that following.

Beyond this, we invite you to check out some of HubSpot’s resources on LinkedIn. They in fact just started a group for online marketers – there you can a lot of the latest ‘buzz’ on what’s happening.

We’re always developing our social media expertise and use of tools like LinkedIn so check us out and see how we harness this professional networking tool to reach out to other interested professionals – whether they’re in our industry or not.

8 SEO Tricks your Do NOT Want to Use – Avoiding the Google Penalty Box Part II

Part II

In the second installment of our series on what NOT to do in terms SEO and online, we’ll explore some other technical elements you should shy away from.

Doing any of the following could result in a penalty from Google. While some of these tactics are difficult for their computers to spot, a careful review by a real person will make these things apparent to Google.

If they catch you, you could be in a lot of trouble with your website. Recovering from these penalties takes a lot of time and effort – time and effort you could spend further developing your site’s resources.

1. Creating doorway pages

Another tactic used by aggressive SEOs is to create large numbers of pages whose only purpose is to rank well for as many keywords as possible. These pages are generally very low quality. Many of them are automatically generated by software programs designed to optimize pages around a specific long-tail keyword.

Two tools are generally used to create these pages.

One is a software program that copies or scrapes content from other web pages or RSS feeds. These pages are republished and link or re-direct visitors to main sales pages on the site.

The other tool is what’s known as Markov chain content generation. This tool uses special algorithms to combine words in unique ways. These pages generally escape many spam filters but read as complete Pig Latin to humans.

Here’s an example of Markov chain content generation:

A bowling ball daydreams, because a power drill eats the maelstrom about another polygon. Another highly paid spider buries the college-educated line dancer.

Whatever you do, do NOT use software to automatically generate content. While it’s fine to use content management systems and other software to MANAGE your site’s content, it should be created by real people.

2. Using Meta & JavaScript Redirects

If you’ve been surfing the net and noticed your browser loading a different page, sometimes on completely different sites, you’ve been redirected. The process generally only takes a split second and is hardly noticeable by site visitors.

Redirects are in fact common, and okay, if they’re used to guide visitors to the most up-to-date content on your site. We use 301 redirects all the time to funnel visitors to the most relevant pages.

This is a little different and if used improperly, could land you in hot water.

What search marketers do is build a keyword-rich page designed to rank the site high in the search engines. However, the redirect will send the visitor to a page more suitable for real people.

Two ways search marketers use redirects for nefarious purposes include the meta refresh and JavaScript.

Meta refresh is a section in the HTML code that causes the browser to redirect the visitor to the desired page. See below:

<meta http-equiv=”refresh” content=”1”; url=index.html”>

The “content=1” section indicates the number of seconds the keyword-rich page will display before the visitor is redirected. Search marketers do this in the hopes Google will index the keyword laden page.

JavaScript, the other tactic, redirects visitors to the right page but leaves Google to index the shadow one since they cannot handle JavaScript. Therefore, search engines ignore the redirect and index the keyword-rich page.

While redirects do serve an important and legitimate purpose, we recommend you avoid meta redirects and JavaScript. Use a 301 redirect if you’re updating your site’s pages and content.

3. Not having unique content

Many ecommerce sites around the Internet use product descriptions provided by the manufacturer or someone else. It’s likely several sites contain the same exact language.

While duplicating product descriptions isn’t considered spam by Google and others, it will result in your pages being removed.

In light of this, you should consider this to be spam.

Therefore, if you’re an affiliate or reselling products, you should add value and unique content to product descriptions provided by the manufacturer or seller. One way to do this effectively is to create comparison charts for your products for example.

But if you don’t do anything and simply cut & paste product descriptions from elsewhere, there will be no way to differentiate your site from the hundreds of others using the same text. You also run the risk of being buried or de-listed on the search engines.

4. Using IP delivery – or what’s known as cloaking

Most commonly referred to as cloaking, IP Delivery is perhaps one of the most controversial and complex SEO strategies. What it basically does a serve one site to the real visitor while showing a different page to search engine spiders. Search engines don’t like this at all and will penalize (…smaller) sites for engaging in cloaking.

What cloaking basically does is detect the IP address the visitor is coming from. If the IP address isn’t assigned to a search engine spider, the site will assume the visitor is human and give them that version of the page. If it’s determined the IP address is from a search engine spider, the other version is shown.

But while we do say cloaking is bad, there are a few instances where it’s okay. Web pages built using Macromedia Flash is one example. Since search engines don’t index Flash content very well, a SEO might ‘cloak’ the Flash page in order to give the spider meaningful content to index.

In this sense, cloaking is okay but is ripe for exploitation, which is what the controversy boils down to.

Google engages in this practice to an extent so in one sense, they’re okay with it. Let’s say you’re in Florida looking for a tire shop. If you go type-in ‘tire shops’ in a Google search, you’re likely to see all the shops in your area. They do this by identifying where your IP address is based.

So obviously, Google thinks IP delivery is okay is some extent.

Plenty of brand names, including Google, use cloaking with impunity. Since Google trusts these names, they turn a blind eye to cloaking. But smaller, less known names engage in cloaking all of the time and get penalized.

That’s what it all boils down to – whether your site is known and trusted or not.

The only instance where cloaking is accepted for sure is Google’s First Click Free program, which enables password-protected subscription sites to be indexed while only allowing a visitor to see a single page of content.  By nature, you have to use cloaking with these kinds sites.

So unless you’re a well known brand that Google trusts to use cloaking (…I mean IP Delivery) in the right ways or are a subscription based site, you should consider this an unsafe SEO strategy.

These practices mentioned here and in part I of our series on SEO tricks should be avoided altogether really.

Although you may think you can get around the search engine spiders, a manual review by a real person at the search engine will certainly yield these tactics and result in a penalty.

So play it safe and stick with the basics. While it may seem daunting at first, the benefits will be much better and sustainable.

Have you used any of these tactics to rank high in the search engines?

If so, what was your experience? Were you penalized? Tell us all about it in the comments section below.

8 SEO Tricks your Do NOT Want to Use – Avoiding the Google Penalty Box

Part I

Anyone entering the world to search engine optimization certainly will learn pretty quickly about different neat tricks of the trade. Some of these practices are legitimate (…in the eyes of Google) and will not result in a penalty or outright ban from the search engines.

But others – known in the trade as ‘black hat’ – are questionable at best these days. Some of these practices were okay back in the 90’s when search engines were still in their infancy. Today they’re much more advanced though and can easily spot many of the practices I’ll outline below.

One thing you need to remember though – when we say search engines, we primarily mean Google. They capture over 2/3 of the Internet’s searches. When you’re optimizing a website for the search engines, you’re primarily working with Google from an SEO perspective.

Continue reading for 8 SEO tricks you want to avoid altogether. Doing so is your best insurance against being penalized by Google.

Because once you’re in that hole, it’s a real challenge to dig yourself out.

8 ‘Black Hat’ SEO practices you should avoid at all costs (1-4)

The practices described below are generally considered by Google to be ‘black hat.’ If they decide to manually review your site’s code and remove you from their listing, it can take a long time to recover. It’s best to avoid these practices involving keywords, links and other technical elements of your website.

1. Keyword stuffing – a practice that’s been around awhile

Keyword stuffing is perhaps the oldest trick in the book when it comes to SEO. Search engines loathe keyword stuffing and can absolutely detect it. Basically, keyword stuffing consists of repeating keywords over and over again. It usually appears at the bottom of a page in very small text.

If you’re trying to target the phrase ‘mountain vacations’, one common keyword stuffing move would look like this in your site’s code:

<h6>mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations</h6>

As you may or may not know, an <h6> heading makes text very tiny. Including this on the bottom of a webpage isn’t noticeable by people but is noticed by search engines. In the early days of SEO, this is how webmasters got their sites to the top of the search engines.

Keyword stuffing can also be done in meta-description, keyword and image ALT tags.

For ALT tags, say we have an image and include our keyword in the alt and title tags for the image. This is considered keyword stuffing by Google and will land you in trouble.

To see if any webpage has any of these elements, simply use the ‘Source Code’ feature on your browser.

While it’s possible to trick the search engines for awhile if you’re really experienced, they almost always detect keyword stuffing and act accordingly. Also, it’s possible competitors will file spam reports with Google so avoid keyword stuffing.

2. Invisible, barely visible or hidden text

A constant dilemma for search engine marketers is to develop web pages that appeal to both visitors and the search engines. The dilemma is the fact that search engines love simple pages with lots of content.

Real people like pages with animation, graphics and lots of special effects – the very same elements search engines cannot crawl and index.

One of the ways SEOs used to get around this was to create text that’s invisible or hidden. But with today’s more sophisticated search engines, this can be construed as keyword stuffing and get you in trouble.

One way webmasters would do this is to create text as the same, or near identical, color of the page’s background. Doing this in effect means the visitor won’t see any words but the search engines will find all of those keywords.

For example, you can have a white background <bgcolor=”#FFFFFF> with a text font of white <fontcolor=”FFFFFF”>. It’s also possible to use a slightly different text color by offsetting one of the colors a little bit. This will be a little harder for the spiders to detect but if Google manually reviews it, they will definitely catch it.

CSS is another creative way webmasters have adapted the hidden text strategy. They basically would use Cascading Style Sheets (CSS) to hide text from humans while making it available to search engines.

Below is an example of our keyword using a CSS visibility: hidden font format.

<div style=”visibility:hidden;”>mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations mountain vacations</div>

To see the text, someone will have to look at your page’s source code.

Human reviewers at Google do review sites so once they check yours out, they’ll certainly see you’ve done this if you have. There’s only one instance where it’s okay and that’s if you use CSS sheets that let you tab hidden and unhidden text. These kinds of things are common with product listings on ecommerce sites.

This is generally viewed to be okay we think but in order for that to be the case, the user must have the option to choose whether or not to view the text.

One more way to hide text using CSS sheets is to use layers and place text behind pictures or other objects on the page. Known as the z-index function, the webmaster would simply assign the viewable item a higher z-index number than the hidden text.

Next, they would use another CSS function called absolute positioning to position the text and image in the same exact location.

Again, this tactic is harder for a computer to detect but careful review by someone will certainly reveal it. It’s best to avoid this or any other tactics designed to hide text from visitors but make it viewable by the search engine spiders.

3. Selling links for the purpose of increasing a target URL’s PageRank

Another practice search engines frown profoundly on is selling links on your site. Paid links often look unnatural and if you see them, none of them have anything in common. Take the following example for instance, which you may have seen across the bottom of some web pages:

Mountain vacations – Plastic Surgeons in Florida – Buy Gold – Used Cars for Sale

As you can tell, none of these have anything to do with the other, which is a tell-tale sign of selling links. If the links are all for businesses located in the same town for example, then there’s no problem. But if a page has links going to an offshore gambling site, then there’s more risk of getting into trouble.

Using reciprocal link directories can also result in a penalty in some situations, especially if they have a wide focus of unrelated content.

Somewhat related to selling links is the risk for your site getting infected by Malware or being hacked. If you’ve setup your Google Webmaster’s Toolbox, then you should receive a warning from Google saying your site has been hacked or hosting Malware.

If you end up in Google’s penalty box for selling links, it can take some time and effort to get out. First you should remove the links and promise Google to never do it again. It usually takes 3 months or longer between the time they set your PageRank to zero and you get back in.

Many webmasters though find the profits too good to pass up despite the rigid warnings and penalties for selling links. Check out Google’s Webmaster Guidelines to learn more about their position on this topic.

4. Hidden Links and the Phantom Pixel

Another couple of practices involving links that Google really can’t stand and loves to penalize sites for are hidden links and what’s known as the phantom pixel.

Hidden links are basically links obscured from a visitor’s view that are strategically placed to direct the search engine to an unrelated site. The webmaster likely wants these off-topic sites to be indexed and rank well. Using hidden links boosts link juice (…or PageRank) on favored web pages.

Whether paid for or not, the point is the links are NOT there for the site visitor to find. Since they hold no value for the site visitor, Google and other search engines penalize sites that have them.

Techniques for hiding links are quite similar to invisible/semi-visible strategies for keywords. CSS layering like we discuss above is another strategy. Heck, you can even include links in the period at the end of a sentence. Even though the link is still technically invisible, search engines will still consider it a hidden link and act accordingly.

Phantom pixels are much like the invisible or hidden link in a period at the end of a sentence but instead the link is placed in a 1×1-pixel image. These images can also contain keywords in their alt tag like we talk about above but webmasters also use these super small images for hiding links.

Like other things we’ve talked about today, phantom pixels are another way for your site to be penalized or even banned – assuming Google discovers these ‘black hat’ tricks on your site.

And eventually you can assume you will be caught.

While the search engine spiders may not be able to catch everything, a manual review of your site’s source code certainly will…so take our word for it, be careful by not using any of these or the other 4 ‘black hat’ SEO tricks we’ll get into next time.

Check back with us late Monday to learn about the other 4 ‘black hat’ SEO tricks you should avoid like plague.

And if you’ve used any of these techniques, briefly tell us about your experience and how you dealt with any penalties.

“Don’t Make Me Think” – A Common Sense Approach to Web Usability – Review & Summary Part III

And for the final part of our book review on Don’t Make Me Think, author Steve Krug addresses a few other concerns you’re likely to encounter when designing your website. He details the ‘common courtesy’ of having a usable website and the concepts of goodwill – ways you can boost goodwill as well as ways it can get destroyed.

He also outlines other issues to like accessibility for people with disabilities and the importance of including elements in your page to help ALL visitors, not just the perfect ones you’ve identified through market research. The final chapter quickly discusses ways to convince your boss of the validity of your recommendations. Some bosses and executives may have a difficult time understanding the virtue of good web usability. Krug gives some great examples for you to consider.

If you haven’t seen them yet, read parts I and II of our book review to fully understand the intricacies of web usability.

Section IV – Larger Concerns and Outside Influences

Chapter 10: “Usability as common courtesy – Why your Web site should be a mensch”

Besides building clarity into your website, you also need to be considerate of your users as well. Is your site clear? Does it behave badly and erode goodwill among users?

Consider this:

You’re booked on a flight but a pilots’ strike begins two days before you’re scheduled to leave. You go to the airline’s website to find information about the strike. After searching for awhile you give up amid frustration. Undoubtedly, this erodes much goodwill you had toward the airline.

Users in fact, including you, have a reservoir of goodwill. You begin very optimistic and eager to find what you’re looking for. Not

From Don’t Make Me Think: A Common Sense Approach to Web Usability. © 2006 Steve Krug. Used by permission

From Don’t Make Me Think: A Common Sense Approach to Web Usability. © 2006 Steve Krug. Used by permission

everyone’s reservoir is the same…some people have a shorter fuse than others. And this also depends on the situation. Your goodwill will drain away quicker if you’re in a hurry.

Fortunately, goodwill is refillable so if the site makes some mistakes but makes up for it, the user will leave in a good mood and more likely to return.

Here are some things that erode goodwill:

1.       Hiding information people are looking for

2.       Punishing users for not doing things your way

3.       Asking for information you don’t really need

4.       Shucking and jiving users

5.       Putting too much ‘sizzle’ (i.e. Flash intro) in the way

6.       Site looks amateurish

And some things that increase goodwill:

1.       Knowing what your visitors are looking for and making it obvious and easy

2.       Telling your visitors what they want to know

3.       Saving steps

4.       Putting effort into your site

5.       Making it easy to recover from errors

6.       Providing creature comforts like printer-friendly pages

Doing things like this and more to increase goodwill is not only courteous, but good business practice. If people coming to your site have an easy time and enjoy themselves, they’ll be more likely to return and tell their friends.

Chapter 11: “Accessibility, Cascading Style Sheet, and you”

Unless you decide all of your users are perfect in every way, you’re going to need to think about accessibility. Adding features into your site for disabled persons is not only good business, it’s the law.

Specifically, the law is what’s known as Section 508 of the 1988 Amendments to the Rehabilitation Act, which specifies information technology accessibility standards for companies wanting to do business with the U.S. Government.

When discussing accessibility, designers and developers naturally get a little anxious since it potentially means more work for them. Making a site accessible is definitely harder than it should be, but well worth it from both a legal and business standpoint.

To understand how to make your site accessible, there are several articles and books you can read like Building Accessible Websites by Joe Clark and Constructing Accessible Websites by Jim Thatcher and others.

Using Cascading Style Sheets (CSS) is one thing you can do to make an accessible website. In the beginning of the Internet, everything was text. Designers and developers didn’t have much control over layout so they began using tables.

CSS sheets give you much more control over formatting, consistency among browsers and other benefits. CSS sheets also allow you to make specific changes in your site’s HTML code to make it more accessible.

Chapter 12: “Help! My boss wants me to_______”

There will be times your boss will want you to do things that are not good from a usability standpoint.

Maybe they’ll want the site to ask users for more personal information than you need. Or maybe they want more ‘pizazz’ to the site – things like splash pages, animation and music.

Steve provides some great examples of letter he’s written to CEOs and other executives warning them about the dangers of doing these things and others.

Well that brings us to the conclusion of Don’t Make Me Think. It’s a very interesting read and easy too – if you’ve got about 4-6 spare hours (…whew, who does?), you can easily read it in one sitting. If not, put it down and easily pick up right where you left off.

To conclude, all of the tips or ‘rules’ outlined here and detailed more in the book are not iron clad. There are certain situations – or interfaces – where doing something contrary to what’s in the book or on here is okay. If your site for instance is designed to make people think, puzzle or challenge them, then by all means do what you got to do.

You can buy Don’t Make Me Think on Amazon for a great price. I certainly recommend it if you want to learn more about a core issue

From Don’t Make Me Think: A Common Sense Approach to Web Usability. © 2006 Steve Krug. Used by permission

From Don’t Make Me Think: A Common Sense Approach to Web Usability. © 2006 Steve Krug. Used by permission

to being successful online.

Let us know if you’ve picked up a copy and your thoughts…we’ll provide further updates into the year.

Until next time…