Copywriting and White Space – Making Readable Web Content

If you’re a company trying to build an online presence, you’ve certainly heard how important developing content is. Blog posts, buying guides and keyword landing pages are just a few examples…

Content not only helps you build rankings in the search engines, it also helps you build credibility for your brand and a loyal following. When people see you’re developing engaging, informative content, they’ll remember you as someone who’s willing to listen and take initiative to help customers better understand important points about what you’re offering.

Likewise, search engines will see how youre making strides to provide your audience with engaging, informative content, and reward your site accordingly.

While many strategies and techniques are specific to your business or industry, there are some general ideas you need to keep in mind when writing web copy – one of the most important, yet most overlooked, is white space.

What do you mean by “white space”?

whitespacequote_seoaWhite space can be defined as a break in copy. It has a couple of different purposes.

One, it helps the readers better comprehend what you’re trying to say. They can skim sub-headings, bulleted lists, and other elements designed to help communicate information in a clear and concise way.

The other purpose is to give the eyes a break – how many times have you encountered a page with just long-block paragraphs and immediately clicked the back button in frustration?

In our fast-paced, information-driven world, our senses are literally overloaded with all kinds of messages at all times of the day. We have to discriminate what’s deserving of our attention, and disregard the things our senses and minds tell us are not important.

We do this through scanning…

If your piece – be it a blog post, an article or a landing page – doesn’t provide an adequate break, it will seem dull and intimidating, no matter how well it’s actually written.

What do I need to do to ensure my site’s content has adequate white space?

We don’t want to imply that long paragraphs are bad – if you have a thought that requires a little extra explanation, by all means, take the extra space.

A few ways to boost white space include:

  • Limit paragraphs to 5-7 lines – if you have an extra-long paragraph, consider putting a one-sentence paragraph just below it to either make your final point, or a follow-up point.
  • Include sub-headings – to break up different concepts within your piece, use sub-headings. This allows the reader to scan your piece’s important points without having to read it word for word – your readers will thank you. Including keywords in headings and sub-headings are also beneficial from an SEO perspective.
  • Include a bulleted or numbered list if it makes sense – Another way to add “white-space” and make your piece scannable is by using bulleted or numbered lists. These help draw attention to important points and communicate information quickly. Be careful though – bulleted and numbered lists don’t always fit.

These are general points to consider when drafting content for your website. If you’re writing an e-book or more formal piece of content, you can have longer paragraphs for example. Also, you really won’t have much in the way of sub-headings with a press release (except in the beginning).

The important thing is to remember that you’re writing for real people, not search engine bots. You need to be mindful how you’re content will appear to a new visitor.

Is it easily digestible with a quick scan?

Is it easy on the eyes and not too “in your face” or intimidating?

Keeping these things in mind will help you develop exceptional content for your site. While there are many other things to consider, this is one of the fundamental tenets of writing for the web – and one of the key differences between print and online media.

 

Some Thoughts about Keywords

Confused man black and whiteAnyone with a cursory knowledge about search engine optimization and web copywriting understands the importance of keywords. These terms are what searchers in Google, Bing and elsewhere use to locate products, services or answers to their questions.

If you’re working to build your business’ position in the search engines, you’ve likely come across countless articles and blogs touting the importance of having these keywords in your copy, metatags, header tags and elsewhere.

The constant demand to include important key phrases in copy though can, in a way, become a distraction from producing the clearest message possible. Web writers, many of which are inexperienced, can become too focused on including a sufficient number of keywords in copy they’re preparing.

This can of course lead to a situation where the keywords can become “diluted” or even make your copy sound unnatural. If taken to the extreme (a.k.a. “keyword stuffing), it can lead to disastrous penalties.

In the early days of search engine optimization, the name of the game was keywords, completely. Simply insert phrases you’re targeting all over the place – plenty in your copy, and many more in image-alt tags, meta tags, title tags and elsewhere.

As Google’s algorithms became more sophisticated though, they began to cull pages that only provided a bunch of keywords and no real value to readers. From Google’s perspective, people would eventually quit using their search engine if they didn’t find good information.

While many of the keyword techniques we’ve written about (…see below) are indeed valid and should be considered, keywords should in fact take lower priority in many cases, especially when you’re writing content for a blog.

If a page is high up in your site – like a product/service landing page or an alternative homepage – you should be more mindful of the keywords you’re targeting and ensure they’re weaved in your copy and headlines in a “natural” way.

For blog and other site content like knowledge center articles, you can be a little more relaxed about keywords.

First of all, there are literally thousands of “long-tail” keywords (…phrases that are 4+ words) people may use to search for information related to your industry. Take a look at this Google search for “filming an interview” and see who’s #1. When we wrote this post, it was never our intention to rank high for this term.

Rather, we wrote it to provide insight into how a site owner/business/content developer can film a good interview to put on their website. The keyword “filming an interview” was more an afterthought.

So what’s the moral of all of this?

Focus first on providing content that’s clear and offers value!!

Unless you’re writing the page specifically for the purpose of targeting certain phrase(s) (…like a product/service landing page), it’s okay to not focus so much on keywords.

That’s not to say keywords are not important, they are. Developing blog and other knowledge-based content though is a long-term project, one where results will come gradually. As search engines place higher importance on the value your content is offering, the number of keywords you have in your content will not be weighted as much.

Related Posts

Understanding the Intent of Search Queries – EMI vs. EMQ

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11 Steps to Increasing Keyword Saturation while Maintaining Valuable Content

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Filming an Interview Online – A Primer

As we were breathing new life into our post on filming an interview, it became apparent that we didn’t mention anything about interviewing online rather than in-person. All of our tips included in 9 Steps to Properly Filming an Interview consisted of how you should set up and conduct your interview in-person.

Even though filming interviews through an online video chat service like Skype were around when we first discussed this topic, the method has grown tremendously in the intervening 2 years.

Many websites, and even more traditional news outlets, are increasingly using web video to obtain top-quality content. Not only are costs much less, the ease of capturing a video chat conversation means you can film top-quality interviews much faster. Employers are also increasingly using video chat to conduct job interviews.

So how can I use Skype or another video chat service to get great video content for my website?

From just the interview perspective, much of the process is the same as if you were conducting the interview in-person.

Be sure you send questions ahead of time to ensure the interviewee has a full understanding of what you’ll be discussing. Take a few moments before the interview begins to sort of break the ice and make sure both of you are properly centered on the camera.

But filming your interview through an online video chat service like Skype though does require some special consideration – as seen in this discussion on web-based interviews from the Wall Street Journal.


 

First is technology – since you’re dealing with technology, it’s important you connect with a friend with video chat capability a few days before your interview to make sure all of your equipment is working properly.

Technical issues like connectivity are important as well but in some ways, out of your control. Be sure your interviewee has the necessary upload speed to handle the interview. Upload speed is a much more important factor than download speed. On the day of, there’s really not much you can do in the event a connection gets broken. The best you can do is pick the interview back up once things are working again and make edits after the fact.

Next, when you’re both sitting down for the interview, test audio before filming to ensure the video you capture can be easily understood by your audience.

Another consideration, which is pretty big in fact, is eye contact.

With an online interview, both you and the interviewee will appear on your monitor. Cameras are typically affixed to the top of your monitor whether you’re using a laptop or desktop machine. It’s vitally important you maintain eye contact with your camera throughout the entire interview!!

This will, one, make your audience feel like you’re engaging with them and not simply looking down at your screen. Having both faces on your screen can be distracting to say the least, which is why it’s helpful for some to cover their monitors with a sheet of paper during the interview.

Backlighting is another consideration you’ll need to take into account. Make sure both you and the interviewee have plenty of light – ideally, the camera needs light from both in front of and behind your face to make both participants appear properly. If you’re in a room without much light, consider putting a lamp in front of and behind you to give your face the light it needs to appear properly in the interview.

Next is background…which is important regardless of whether you film an interview online or in-person.

But since many bloggers and journalists film online interviews in home offices, how the background appears can sometimes get missed. To ensure viewers maintain attention on you, make sure the background is uncluttered and doesn’t have anything that will draw attention (…like someone walking by!).

Besides a good video camera for your computer, a microphone and a video chat program like Skype, you also will need to consider how you will edit the video once it’s recorded. Fortunately, there are a variety of programs you can look at to help you cut out any parts you don’t like.

That’s pretty much it – as we said last week, the Google Panda and Penguin updates have made content an even more important component of a website’s rankings. Video content – be it an interview, tutorial or news story – can provide really good, original and informative content.

Being able to interview online too makes it much easier to connect with industry experts and others. Internet video chat is certainly revolutionizing how people communicate, and revolutionizing how news and information is obtained and delivered.

9 Steps to Properly Filming a Video Interview

Since our original post 2 years ago on filming, online video has continued to grow exponentially. More and more people have easier access to the Internet – whether it’s on a computer or a handheld device.

Filming an interview is a great way to add video to your site. Not only does it provide great, shareable content for your site, it adds overall credibility to your products and services.

But many online and content marketers have yet to adopt online video out of lack of experience, equipment and funds. In other words, you shouldn’t be discouraged due to a limited budget – producing online video is undoubtedly much easier than in years past.*

*(See our next post on filming an interview online, which is by far a more cost-effective option and opens you up to literally a world of prospects)

And one other very important development since before – the Google Panda and Penguin updates have made having original & informative content even more important. Video interviews, and subsequent written content, are one of many ways you can position your website for higher rankings in this new environment.

For today though, we wanted to reiterate the steps of a proper in-person interview. However, many of these principles can be applied to interviews filmed online – so they’re important to know regardless of how you plan on filming an interview.

What you first need to have of course is someone to interview, or an interviewee. You can find someone just about anywhere – maybe a coworker or the CEO of your company. Or maybe even a client or a prominent figure in your industry who can share their views with your readers.

Once you have someone in mind and they’ve agreed to the interview, you need to prepare for the actual filming. Continue reading for 9 steps to properly film a video interview to ensure your interview goes as smoothly as possible and accomplishes your goals.

1. Know what your interview is about beforehand

First thing you need to do is develop your questions and send them to the interviewee ahead of time. The interview itself isn’t the time to figure out what your story will be about…be prepared for that before you even enter the room.

2. Take a moment and get to know the interviewee before setting up

Before you get your camera equipment out, take a few moments to build a rapport with the interviewee. This will get both of you in a more relaxed state of mind for the interview. If one or both of you are new to interviewing, you will need to calm down before going any further. Let the interviewee see you care about them and are appreciative of their time.

3. Setup camera equipment before they sit down

Wait until you have setup your camera equipment before having the interviewee sit down. Once you’ve set all of the equipment up, have them sit down to make your final adjustments.

4. Make sure you like where the interviewee is looking

Once your camera is setup and the interviewee is in place, be sure you’re okay with where the interviewee is looking. You will want them to maintain eye contact with you so don’t stand directly behind the camera but next to it a couple of feet away.

5. Stay in one place

The interviewee will keep looking at you so if you’re wandering around, that will look weird on film. Stay in one place and maintain eye contact with the interviewee.

6. Focus your camera closely

A big face in an online video is a good thing…focus your camera closely to get more of the interviewee’s face onto the screen.

7. Be aware of your background

Do your best to have a background free of any distractions. Don’t have anything going on behind them and check to see how any tall objects like power poles or trees look on the video. You don’t want to have your interviewee look like they have tree trunk growing out of their head!

8. Pay close attention to lighting

While you don’t want the interviewee to be squinting because of light in their eyes, you don’t want to have sunlight or strong light behind them either. This will make it difficult for viewers to see the interviewee. If you’re indoors, you may need to move lighting or get a lamp to balance out other light sources in the room.

9. Wear headphones to filter out abstract noises

Any kind of noise can come along and ruin your video. Keep your headphones on to monitor any abstract noises that may come along and ruin your video.

These are a few of the things you need to keep in mind when filming an interview. Below you can see some both good and bad ways to position someone on camera.

In the end, you can edit the film, post it on YouTube, link to it through your blog and include a short summary of the interview for those who prefer to read (…and to reap some of the advantages of SEO). And you can let the interviewee know when it’s up so they can link to it from their blog, giving you another high-quality link to your site.

Again, these steps are for properly filming an in-person interview…many of these steps are the same for one done online but there are some differences worth discussing.

Check back with us again in a few days for tips on filming an interview online.

In the mean time, do you have any interviews you’ve included on your site?

Did you have a few trial runs before getting a really good one?

Related Posts

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Fixing the 15 Most Common Business Blogging Mistakes – Part II

Last week, we explored some common business blogging mistakes as outlined in this ebook from Hubspot… 15 Business Blogging Mistakes – And Easy Fixes. There simply was too much information for just one post.

So we’re here to deliver the remaining 15 business blogging mistakes and things you can do to address them.  Continue reading for more, and download the ebook for more detailed information.

Common Blogging Mistake #9 – Rushing Blog Titles

It’s quite common in fact – you’re rushing to get content created for your blog and forget to develop a strong title. Headlines though are perhaps the most important part of any piece of content. It briefly, often times in only 2-3 words, describes what your page is about. Many, if not most visitors, scan this headline to determine if they want to read any further.

To spur interest and ensure the reader stays on the page, try and develop blog titles that are actionable, clear and definitive. Try and integrate an important keyword and keep it brief…you only have a few short seconds to capture someone’s attention.

Common Blogging Mistake #10 – Not Sourcing Content

Another common mistake business blogs make is not finding additional sources for content. While its great you’re showing your expertise through completely original content, it’s also easy to run out of ideas. Besides, your readers would welcome additional insights from other writers.

To help you diversify your blog’s content, you can consider guest posts for example. You could also serve as a content curator – meaning you aggregate relevant stories and videos into one place, which helps visitors find all relevant info in one easy to refer place. You can also encourage employee contributions. In fact, it’s better for a blog to have multiple authors.

Common Blogging Mistake #11 – Not Optimizing for Leads

It’s incredible the number of blog posts we come across that have no call-to-action whatsoever. If you’re not optimizing your blog with offers and a clear call-to-action, you’re missing out on a tremendously powerful lead generation tool. Therefore, be sure you include a clear CTA in all of your posts and consider permanent CTAs to the top or sidebar of your content.

Types of call-to-action can include: content-focused offers (i.e. free e-book, webinar) or product-focused offers (i.e. free 30-day trial). Review the e-book for more information on placement.

Common Blogging Mistake #12 – Not Sharing your Posts on Social Media

It’s easy to just write a post, put it online and then forget about it. Not sharing your content on social media channels like Facebook, Twitter and LinkedIn means you’re leaving a large pool of readers out of the loop. To address this, share new content on your company’s social media profiles. Also, make it easy for your readers to share your posts with their online friends by including a social “share” button on each post.

Common Blogging Mistake #13 – Ignoring your Blog’s Analytics

While you’re just blazing away with new content, it’s easy to forget how to check to see how successful your blog actually is and whether your efforts are paying off. Not doing so means you could be doing something that turns your audience off for example. Carefully reviewing your blog’s visitor data can help you determine what kind of posts are the most popular, or the least popular.

Look at data like number of site visits, source of visits, bounce rates, inbound links, page views and keywords that brought in the most traffic to get an inside look at how your blog is working.

Common Blogging Mistake #14 – Not Testing Blog Elements

Meaning, you use the same methodology for every post you write – same design, same call-to-action, everything. Simply assuming what you do works isn’t the best way to approach your business blog. If you haven’t tested anything, how can you know what works and what doesn’t? Neglecting to test elements like your headline, call-to-action, design and subscription signup means you’re missing out on valuable data that can really help you improve your blog.

To combat this, simply use different types of titles – is it better to pose a question or do actionable titles work better? Does including a number (i.e. 15 Common Blogging Mistakes) generate more interest. You can also try a different call-to-action in each post – try different sizes, colors, placement, formatting and language to see what garners the most conversions.

Common Blogging Mistake #15 – Expecting Overnight Success

This is perhaps the most common, and persistent mistake in blogging. As the old saying goes, Rome wasn’t built in a night. Success takes time and requires a lot of effort. Unfortunately, many businesses start blogging and don’t see any significant results quickly…soon, the blog is abandoned altogether. The opportunity to build a new source of web traffic and leads is gone.

The important thing to remember is this – don’t give up. Realize it will take a good bit of time before you really start seeing a lot of new prospects and conversions from your blog. We don’t like to estimate a time frame since, but it will take up to a year to develop a resource that’s getting good, consistent traffic.

We certainly recommend checking out HubSpot’s e-book for more information. This post is mainly an overview of the common mistakes and what you can do to correct them. For more details on correcting these mistakes, we urge you to download the e-book.

From looking at this list, are there any of these 15 mistakes that grabbed your attention?

If you’ve taken any corrective measures, did you see additional traffic and engagement?

Feel free to share below using your Facebook login!

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