Use Heatmaps to further optimize landing pages

Web pages shouldn’t be considered static – meaning, you have to regularly tweak its look or update its content to keep it current.

Heat mapping is one such metric that effectively shows you how visitors interact with your landing page. Heat mapping software programs use computer algorithms to simulate where people look and click on your page.

Using a heatmap can allow you to do several things, including:

  • Determine exactly where links and ads should go
  • Get more visitors to purchase a product or fill out a form
  • Predict how site visitors will interact with your page in the future
  • Make Web usability testing easy to implement

Heat mapping shows the density of user clicks using a red to green color-coded system. Red indicates a large number of clicks while green indicate fewer clicks.

Here’s a sample heatmap from a U.S. government website.

Not all heat mapping programs are considered the same and while we may recommend one here, we do not guarantee individual results.

Google Analytics offers a tool that shows general web site usage statistics. However, it does not track click ratios for individual links. For instance, if you have two links on the page that go to the same place, Google’s tool will combine the results.

CrazyEgg is another utility that’s much better than Google since it is a visually-based program that allows you to see your page’s effectiveness at a glance. It gives you an idea of how your site is performing from your audience’s perspective, the only perspective that really matters in the end.

Whatever you do, heat mapping is definitely a great tool for helping you increase conversions.

Best Practices and SEO Don’t Mix Too Well!

I’m pretty sure I’ve used the phrase “best practices” here on the search engine optimization e-blog a time or two and now feel like kicking myself for doing so.

Intuitively, best practices don’t make any sense in the SEO profession.

Best practices grew out of organizational management techniques that became popular in the mid-to-late ‘90s. The idea was that certain groups who achieve “best practices” could then teach those practices to the entire organization.

From a practical point of view that makes sense…but in order for “best practices” to work in a strategic sense, the environment must be relatively static and homogenous…two characteristics online marketing & SEO don’t have at all.

Something that works today may be obsolete by the middle of next week in this business.

Instead of working under a static rule set that’s worked in the past for something (old) and has been popularized (is average), which is what best practices essentially are, use metrics to experiment with what works and what doesn’t.

It’s appealing to think there’s a magic formula of best practices you can employ and then just sit back and watch the sales come in.

But the Internet, you and your competitors are constantly changing.

In the end, “best practices” can offer the value of a good starting point to begin experimentation but nothing more. Establishing a good feedback loop and basing your decisions on results of your experimentation means you will go much farther than just re-hashing someone else’s “best practices” plan.

Focus on your business and be ready to constantly modify what works and what doesn’t.

Google Announces New Page Speed Report in Webmaster Tools

On the heels of a recent announcement from Google explaining their newest addition to the search algorithm, the search engine giant has now added a site speed feature to Webmaster Tools.

You can now access the new feature through the “Site performance” reports under the “Labs” section of the tool. It basically shows how fast your site loads in comparison to other sites and also includes a nice graph that shows your site’s speed over time.

It’s a small step in their larger effort to make the web faster for their users. Studies show that speeding up a site leads to higher user retention and activity, along with lowering costs and increasing revenue.

In addition to general site speed, Google also details specific pages and their load time. They give tips on how to improve speed on a per-page basis.

This new tool can be very helpful to ensuring your pages load as quickly as possible. While we don’t know how much significance will be placed on the new ranking factor, you can be sure that having fast loading web pages will be beneficial to your site. However, since they are adding this new feature to Webmaster Tools, it may be safe to assume that page speed will become an important ranking factor.

See a screen shot of one the site performance reports below.

You Can’t Get Universal Truth from a Single Landing Page Test

It’s sometimes hard to resist the temptation and good feelings that come from when you discover something that works tremendously well for a landing page. It’s easy to think it could be applied to every website you ever work on.

But the truth is, the Internet and by extension the world is a very complex place. So mass generalizing the latest popular search engine optimization technique is a bad idea. You simply cannot derive universal truths from a single landing page’s test results.

Any “learnings” from a single landing page are likely to be uncertain at best.

Why? It’s because of what science dubs as “false causality”, meaning “correlation does not imply causation.”

This phrase is referring to a common error people make, no matter if they’re thinking about a science experiment or a webpage. That is, they assume that since two effects are related or occur together, one causes the other. However, this assumption fails to recognize the fact there could be a third variable, or confounding variable, that causes the other two.

In landing page optimization, it’s dangerous to rationalize results after the test. Rather than focusing on elements of design that had nothing to do with improving performance, try to come up with diverse and interesting ideas for each landing page test you do. Be forward thinking and do not simply accept the most apparent analytic answer.

Read in more detail this concept along with some real world examples from this Search Engine Watch article from Tim Ash.

Why You Might Want to Check Out the Best of Web Analytics Guide

An email from Web Trends today announced that they’ve compiled 12 of their best articles in a Best Of guide.

I was interested, since analytics are key to measuring success and refining your online marketing efforts, and those who specialize in analytics can clearly see results across the varied industries of their clients – surely they must have some worthwhile advice.

For example, 5 key areas the Best of Web Analytics Guide include how to:

  • Breakdown a Conversion Funnel
  • Calculate your Online Conversion Rates
  • Define Key Performance Indicators
  • Audit Before You Redesign
  • Create Landing Pages that Convert
  • You’ll Have to Sign In – But Consider It An Opportunity
    You’ll have to either sign in or sign up with yor contact information in order to get to the page where you can download the guide. Which means this guide is a lead generation vehicle for Web Analytics.

    This should be of interest to you as a marketer, even if you’re not considering using Web Trends. Although a nuisance for many who just want the free content, getting on the “lead lists” for companies like this gives you a firsthand look at how competitors or operators in certain industries carry out their campaigns.

    I may get a follow up call or email. And you can bet that I love to collect and analyze those, from all the companies in our industry. Designers, take note of layouts and typesetting methods used. Copywriters, see the approach the copy takes. You’ll notice trends and be able to spot the ones that are working and used more often.

    Go here to see the landing page from the promotional email: Best of Web Analytics Guide