Archive for the ‘Site Architecture’ Category

Webinar Provides Great Tips on Optimizing Landing Pages

Monday, August 23rd, 2010

Recently, I took the time to watch a webinar hosted by Marketing Experiments on optimizing landing pages. By landing pages, we mean any page meant to motivate someone to take action – no matter if that’s clicking a “buy” button, downloading a newsletter or filing out a contact form.

By evaluating different metrics and experimenting with different layouts, Marketing Experiments’ webinar outlined how you can drive much higher conversion rates.

It’s not about marketing intuition or a list of best practices…successfully driving higher conversion rates with landing pages is more about a framework or methodology. Think about it more from a sequence of thought perspective rather than mere optimization of words or images. In your reader’s mind, the value of every action you desire for them to take must outweigh the cost.

It’s like a see-saw – on one end you have cost, and on the other you have value. If the cost is high, fewer people will find the value in going further.

So how do I reduce “cost” in my landing pages?

To reduce cost, you must reduce friction by eliminating any unnecessary length or difficulty in the order path, or thought sequence.

Basically, the hosts (Flint McCaughlin & company) of the interview say you must answer two of the readers’ most critical questions very quickly – you have to do this within “four inches and seven seconds” according to Flint.

Not answering the questions “Where and I?” and “What am I doing here?” means more people will be clicking that back button.

Be sure your visitor knows where they have landed.

Also reduce cost by not having many form fields. Keep questions to a minimum.

Increasing your page’s value along with decreasing its cost is another way you can drive higher conversion rates. Carefully identify and communicate key factors that set you above your competition…offer “unique value” to your prospects.

Another way to increase value – use specific, quantitative and instantly credible language when describing benefits of your products or services.

Take about an hour or so and watch this very useful webinar. They provide great examples of their work so you can visually see how to structure a page for maximum benefit along with how you should approach what you say…I’m trying some of their tips now so I’ll let you know how it works out.

3 Steps to Making your Site worth Coming Back To

Wednesday, August 4th, 2010

Not to diminish the advantages of SEO but it’s not the only consideration when marketing your small business online. While many sites depend exclusively on traffic from search engines, many people forget that getting “new” traffic is only one part of the equation.

Once you get someone to your site for the first time, you need to be sure the content is compelling and informative enough for them to return again and again. If visitors don’t return to a site, you’re putting yourself into the position of having to rely on visitors coming directly from the search engines. The problem with this of course is first-time visitors are least likely to subscribe or buy.

Your best customers will be those who have reviewed your site several times and know it better rather than first-time visitors coming from a search engine who just quickly glance at your page and move on.

So keep reading for three steps you can take to get first-time visitors to come back again and again.

Step #1 – Optimizing your site for the search engines

Of course, the first step is getting new people to your site. Optimizing your site to rank on page 1 in the search engines is key to making this happen. Be sure your site architecture is friendly to search engines and your content contains valuable keywords woven into the content. Meta and title tags do help and you also need to obtain inbound links from other sites.

Step #2 – Write great content that keeps visitors reading

Someone coming to your site for the first time is unlikely to return if they don’t entirely read the first page they land on.  If your site/business depends on people taking action on your site, you need to engage them from the very beginning so they’re interested in the entire page and want to come back for more. To succeed at this, you need to diversify your content beyond simple advertising slogans and the like.

Step #3 – Get people to come back again and again

For those of us who have sites primarily consisting of content, it can be quite a challenge to develop engaging content that keeps people coming back. You’re likely one of hundreds or thousands of sites offering information on the same subject. Simply adding more pages won’t keep people coming back…to do this, you must:

  • When compared to other sites on the same subject, your site’s content needs to provide more value
  • Add great content frequently and let people know you’re adding new stuff in the near future to keep ‘em coming back
  • Invite your readers to leave comments and suggestions to engage them with your site
  • Take full advantage of social media networks like Facebook and Twitter to get people talking about your content amongst their friends

To summarize, content driven sites need to stand out from the pack in order to maximize conversions.  Basically speaking, your content has to be good enough for people to want to come back again and again.

6 Web Design/SEO Tips your Developer Needs to Know

Wednesday, July 7th, 2010

Now that we’re halfway through 2010, many website owners are thinking it’s time for a re-design or are in the midst of one right now. If you’re in this position, one of the first things you need to do is be sure you hire a website design firm that knows how to build a site’s infrastructure properly – that is one that’s easily crawlable by the search engine spiders.

Before you start the redesign and all throughout the process, it’s important you make your SEO strategy a top priority. First, you don’t want to lose the rankings and traffic you’ve built up to now but you also will not want to miss the more targeted visitors you will get when your new and improved site is up and running.

Ignoring the following 6 steps when redesigning your site will put your online position in peril. So if you’re looking for quality web design services, be sure they understand the following before hiring them.

1.  Keep content/keyword rich pages near the top of your site’s hierarchy

Search engines are quite meticulous when seeing how pages within your site are linked together. They use this form of internal link popularity to determine a particular page’s place within your site’s hierarchy. Pages linked from every other page are given more weight than one’s linked from only a few.

In light of this fact, you should be sure your content and keyword-rich pages are placed high within this hierarchy. If a particular page was bringing in a lot of traffic before, don’t bury it too deep within the site.

2. Categorize content by niche markets and avoid duplicate content

Online searchers generally ask questions when initially looking for solutions to their problems or answers to their questions. Therefore, the more ways you can categorize your information for these different issues – or target markets – the better.

Categorize all of your top-level pages to reflect this fact and make it clear your products and services can address their problem. And be sure – regardless of how someone finds a certain bit of information on your site, be sure they end up at the same URL to avoid any duplicate content issues. For example, if a specific product can be listed as both a product and a service, place the same URL in both categories so regardless of how someone views it, they will end up at the same place.

Courtesy of cool-photos.com

Courtesy of cool-photos.com

3. Stay on top of URLs if transitioning to a new content management system (CMS)

If you’re going to use a new content management system for your site to help better administer it, be sure you place 301 redirects for any URL you have to change. Since search engines will take some time to index new URLs, you want to be sure you maintain your position in the search engines and current traffic levels.

If you must, you should re-direct your top-level pages at minimum. Doing so will quickly pass the link popularity of the old URLs to the new ones – and prevent prior visitors from seeing a 404 error/not found message when they come back.

4. Code links with a navigation menu in a search friendly manner

It’s important you code all links within your navigation menus in a search friendly manner so they can be crawled and pass on those benefits to your rankings position. Many graphic designers don’t realize this – some Flash graphics and DHTML menus are invisible to the search engines, causing them to not receive the internal link popularity they should receive.

Therefore, make sure all navigation menu elements are coded with CSS that is visible to search engines. Avoid drop-down box links as the main form of navigation and ensure all content can be reached through their own dedicated links.

5. Be sure your new CMS system allows you to customize HTML elements

While automation may seem nice for HTML elements like titles, meta tags, headers, URLs and alt attributes for headers, it’s imperative your new CMS system allows you to customize these. There should ideally be no limit to the number of characters for each of these elements but do remember, the search engines have limits you should stay within.

6. Avoid session IDs and other tracking links

Tracking visitors on our websites gives us insight into what works and what doesn’t. For ranking purposes though, this can be a double-edges sword. It’s best to avoid these types of internal elements but if you must, be sure the clean URL is the only one given to the search engines. If not, the search engines will duplicate the same page over many URLs, splitting your link popularity.

If your new CMS system has tracking elements inherit within it, be sure you use a canonical link element to maintain one URL for every page of content.

Sharing these “secrets” with your potential developer may make them feel you’re usurping their knowledge and authority but heck, it’s your money, so be sure whoever your hire has all of the know-how to make your site work. Many professional graphic designers are not SEO experts per se.

They may create some very nice looking websites and marketing materials but it won’t matter too much if it can’t be found.

4 Criteria to Consider when choosing a new Domain Name

Monday, May 17th, 2010

We’re often asked by online marketing clients and others to help choose a domain name for their site.

From a strict SEO perspective, there is indeed a debate as to whether the domain name affects rankings in the search engines. In addition to this, we also think about how it will impact the user’s experience – from the first impression it creates when it’s first noticed to how easily people remember it.

While there are several things to consider when choosing a new domain name, your web address should meet the following 4 criteria.

1. Easy to remember

Your domain should be as descriptive of your business as possible so it helps explains to newcomers what your business is about. This includes the order of words as well as the words themselves.

2. Easy to spell

Try to avoid words people may have difficulty spelling. This will save you headaches when trying to give your web address over the phone and help avoid typos from people typing it in directly or in any press coverage.

3. Contains keywords (industry, location, etc.)

While it’s debated as to whether there are any SEO benefits to be had in your domain name, all things equal, it may help. Use hyphens to separate words so search engines can recognize them (seo-advantage.com vs. seoadvantage.com). If you do this, be sure you purchase both domains so you can redirect folks who don’t use the hyphen and not lose out on their traffic.

4. Brief

What’s a good length for a URL? That depends but you shouldn’t sacrifice the other elements just so you can have a short URL. Your initials will make the URL brief but it won’t carry much benefit otherwise…but don’t make it so long and full of keywords that it’s hard to remember and difficult to enter in.

Remember, you need to think about how this URL will look on your business cards, brochures and other marketing materials as well.

The domain name you ultimately choose for your business will be influenced by your business’ name and situation. If your company is well known or its name meets the criteria above, use it since you will want to build your brand in that regard. Keep in mind that you can purchase several domain names that you think people may try and type in to find you.

Some final advice – get some impressions from friends and colleagues before settling on a new domain name. You never know what a second, third or fifth set of eyes can pick up on!

Can Twitter Get a Site Indexed in the Search Engines All by Itself?

Friday, May 14th, 2010

We’ve discussed the emergence of Twitter and its increasing importance in marketing your business online. But can it get your site indexed in Google and Bing all by itself?

A short discussion at WebMasterWorld says yes as one webmaster says his new blog was indeed indexed by Google. The webmaster was experimenting to see how quickly his site would be indexed by simply ‘tweeting’ out the new URL.

Much to his satisfaction, his site was indexed the same day he posted his ‘tweet.’

While he can’t say this event was 100% due to Twitter, he wasn’t terribly surprised his site was indexed so quickly considering the arrangement between Google and Twitter and subsequent amount of bot activity that tweets are generating these days.

Forum veteran “Tedster” says he isn’t entirely surprised either but neither he nor the webmaster suggest that tweets are the road to success. However, Tedster does say he knows of another site that got a page indexed and ranking with only Twitter links.

While this may seem to be a good way to jump start indexing and ranking, it’s by no means a sustainable strategy. To build and maintain high search engine rankings, webmasters have to include all of the elements – good site architecture, links and original, valuable content.

Twitter may be a good place for Google to discover and index new content but since it’s “real-time,” it certainly cannot provide sustained ranking or indexing power.

Therefore, Twitter can be a great tool in jump starting your site’s indexing and ranking but you must follow up with elements mentioned above to sustain and build your position in the search engines.